Lead CRM Strategist

vor 2 Monaten

Berlin, Berlin, Deutschland Flink Vollzeit
Flink - Senior CRM Manager Position

Flink stands as a prominent player in the quick commerce sector across Europe, dedicated to enhancing convenience by delivering groceries directly to customers' homes in mere minutes. With operations spanning multiple cities, Flink prioritizes sustainability and inclusivity, ensuring a strong focus on customer satisfaction and value. The company is supported by esteemed investors and is on a continuous path of growth and enhancement.

Position Overview
  • Key Responsibilities:
  • Formulate and implement CRM strategies aimed at boosting customer retention and maximizing lifetime value.
  • Oversee the subscription model and manage initial retention phases.
  • Work collaboratively with various teams to meet organizational objectives.
  • Effectively leverage CRM systems and data analytics tools.
Candidate Profile
  • Essential Qualifications:
  • 5-7 years of experience in CRM management within relevant sectors.
  • Proven track record in crafting successful CRM strategies.
  • Expertise in data analysis and familiarity with CRM platforms.
  • Excellent project management and communication abilities.
  • Capability to thrive in a dynamic work environment.
Additional Advantages
  • Benefits Offered:
  • Investment in learning and development, generous vacation policies, and mobility options.
  • Discounts on a variety of services and pension plans.
  • Contemporary office setting with a pet-friendly atmosphere.

All applicants will be assessed based on their skills and qualifications, ensuring a fair evaluation process.

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