Project IT Specialist

vor 2 Wochen

Köln, Nordrhein-Westfalen, Deutschland Arvato Digital Services Vollzeit

About the Role

We are seeking a skilled Project IT Engineer to join our team. As a key member of our IT department, you will be responsible for the technical implementation of demanding media asset management integration projects as well as support and maintenance projects for our European broadcast customers.

Your Responsibilities

  • Assist customers during requirements gathering, development, and detailed specification of our on-prem and cloud-based IT systems.
  • Develop and support complex test and integration environments, including third-party systems from the broadcast sector, working closely with internal product teams for management, development, and quality assurance.
  • Commission, configure, and integrate with third-party systems like Active Directory, Scheduling, and Content Delivery Networks; perform system tests with the client and assist in GoLive.
  • Perform product and project-based 2nd and 3rd level support of our media asset management systems, including problem analysis, software updates, configuration changes, and extended day-to-day support.
  • Analyze errors generated by systems or sent by customer liaisons, create and maintain support and operational documentation, and assist in training customer operating and support personnel.
  • Contribute to the continuous improvement of our project implementation and support processes.

Requirements

  • Bachelor's degree in Engineering, Engineering Technology, Computer Science, Communications, or comparable education or experience.
  • Three to five years of professional experience installing and supporting Media IT as well as preferred Media Asset Management software.
  • Strong knowledge in equipment, technologies, and work processes within the broadcast and media industry.
  • Affinity for video and audio codecs and wrappers and their modification.
  • Scripting (Javascript) or programming languages (Java, Perl, C#).
  • Administration of Linux servers, Kubernetes clusters (EKS, RKE), Docker runtime, networks, search indices, and databases as managed services in AWS as well as self-hosted.

About Us

Arvato Systems Digital GmbH is a global IT specialist that supports major companies in Digital Transformation. Our team of over 3,400 staff in over 25 locations stands for in-depth technology expertise, industry knowledge, and focus on customer requirements. We develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support.

What We Offer

We value the different perspectives that a diverse workforce contributes. That's why we actively look for people who enrich our company with their identity, background, and personal experiences, with or without disabilities.

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