Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Berlin, Berlin - StudentJob DE


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Customer Service Representative

vor 2 Monaten


Berlin, Berlin, Deutschland StudentJob DE Vollzeit
About the Role

We are seeking a highly skilled and fluent German-speaking customer service agent to join our team at StudentJob DE. As a customer service representative, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may have.

Key Responsibilities
  • Provide top-notch customer service to our clients via phone, email, and other communication channels
  • Assist customers with their queries and concerns related to our services
  • Work closely with our team to resolve customer complaints and issues
  • Develop and maintain a deep understanding of our products and services to provide accurate information to customers
  • Meet and exceed customer satisfaction targets
Requirements
  • Fluency in German (C2 level) and proficiency in English (B2 level)
  • Previous experience in customer service, preferably in the insurance industry
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer
  • A competitive salary between 15€ - 17€ per hour
  • The opportunity to work from home 50% of the time
  • A fun and dynamic work environment with a friendly team
  • Growth opportunities within the company
  • A training program to become a customer service expert
Why Join Us

At StudentJob DE, we value our employees and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.