IT Support Specialist
vor 1 Monat
Wir suchen einen motivierten und engagierten Werkstudenten, der sich für die IT-Support-Abteilung von GREEN IT GmbH begeistern kann.
Aufgaben- Rechtzeitige und effektive technische Unterstützung für End-user per Telefon, E-Mail, persönlich oder remote.
- Diagnose und Behebung von Hardware-, Software- und Netzwerkproblemen.
- Untersuchung und Behebung von IT-Problemen, sowohl hardware- als auch softwarebezogen.
- Liefer einen hervorragenden Kundenservice, indem du die IT-Anfragen, Anliegen und Wünsche der End-user professionell und höflich bearbeitest.
- Führ genaue Aufzeichnungen über IT-Supportanfragen, Lösungen und Systemkonfigurationen.
- Unterstützung bei der Umsetzung und Durchsetzung von IT-Sicherheitsrichtlinien und -protokollen zum Schutz sensibler Daten und zur Wahrung der Systemintegrität.
- Du bist aktuell als Student in der Fachrichtung Informatik oder einer ähnlichen Fachrichtung immatrikuliert.
- Du hast Lust und Interesse in einem internationalen Unternehmen zu arbeiten und bringst eine gewisse Lernbereitschaft mit.
- Idealerweise besitzt du bereits Vorkenntnisse im Bereich Fehlerbehebung sowie in der Diagnose und Lösung von Hardware- und Softwareproblemen.
- Außerdem zeichnet dich eine ausgeprägte Team- und Kommunikationsfähigkeit sowie Serviceorientierung aus.
- Die Möglichkeit, die Zukunft unseres Unternehmens mitzugestalten und unser Produktportfolio auszubauen.
- Persönliche Entwicklungspläne einschließlich regelmäßiger Beurteilungen.
- Steuerfreie Zuschüsse von bis zu 50 € pro Monat.
- Tolle Kolleg:innen und regelmäßige Teamevents.
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