IT Support Specialist

vor 20 Stunden

Munich, Bayern, Deutschland Magna IT Germany - Munich Vollzeit
About the Role

We are seeking a skilled IT Support Specialist to join our central 1st & 2nd level support team. As a key member of our team, you will be responsible for providing technical assistance and resolving complex technical issues independently.

Key responsibilities include managing incidents and service requests, analyzing and categorizing incoming service requests, and delivering remote support. Additionally, you will contribute to projects and sub-projects, and work closely with our users to ensure seamless technical support.

Requirements
  • Completed training as an IT Specialist for System Integration or equivalent education/experience
  • Several years of hands-on experience in IT support or as an IT Systems Administrator
Preferred Qualifications
  • Proficiency in 1st & 2nd level support for hardware and software
  • Strong knowledge of Windows operating systems and PC client management
  • Basic understanding of network administration and Windows servers
  • Proactive, independent approach to problem-solving and project management
  • Strong organizational skills and a high level of commitment
  • Excellent user support and service orientation
  • Very good English and German language skills, both written and verbal
What We Offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects.

We offer attractive benefits and a salary which is in line with market conditions depending on your skills and experience. We are proud to be an equal opportunity employer and believe that a diverse workforce is critical to our success.

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