IT Support Specialist

vor 4 Wochen


Munich, Bayern, Deutschland Magna IT Germany - Munich Vollzeit
About the Role

We are seeking a highly skilled IT Support Specialist to join our central 1st & 2nd level support team. As a key member of our team, you will be responsible for providing technical assistance and support to our internal users, guiding them through the resolution process from start to finish.

Key responsibilities include managing incidents and service requests within the 1st & 2nd level support framework, providing technical assistance in software and hardware areas, analyzing and handling incoming service requests, and resolving complex technical issues independently.

You will also be responsible for delivering remote support and contributing to projects and sub-projects. If you have a strong background in IT support and a proactive approach to problem-solving, we encourage you to apply for this exciting opportunity.

We offer a dynamic and engaging work environment, where you can develop your skills and expertise in a global team. Our company culture values diversity, equality, and employee development, and we strive to provide a motivating and inspiring work environment.

As a member of our team, you can expect a competitive salary and a range of benefits, including a discretionary performance bonus and employee profit participation program. We are an equal opportunity employer and welcome applications from diverse candidates.

Please note that we do not accept applications via email to comply with GDPR requirements and your local Data Privacy Law.


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