Customer Support Specialist

vor 3 Wochen


Freising, Bayern, Deutschland Texas Instruments Vollzeit

About the Role:

As a Customer Support Specialist, you will be the first point of contact for customers seeking assistance with our products and services. Your primary responsibility will be to provide timely and effective support to ensure customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot and resolve customer issues in a timely and professional manner
• Collaborate with internal teams to resolve complex customer issues
• Provide product information and training to customers as needed

Requirements:

• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment
• Strong knowledge of customer service principles and practices



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