Quality Assurance Specialist
vor 1 Woche
About the Role
As a Field Quality Engineer, you will be responsible for managing the customer product return process for quality and reliability issues in the EMEIA region. This involves advocating for product quality, interacting with customers, and collaborating with TI's product lines, manufacturing sites, and central quality organizations.
Main Responsibilities:
- Manage customer product returns for quality and reliability issues, reviewing, triaging, and closing returns efficiently.
- Lead problem resolution and interface with TI's business units and manufacturing sites to ensure products meet or exceed quality and reliability standards.
- Provide support to understand and clarify device quality issues in customer applications.
- Manage quality performance expectations for automotive, industrial, and consumer products.
- Drive quality improvement through learning from customer issues and scorecards.
- Conduct data analysis to identify emerging quality issues and develop automated reporting tools for cross-functional communication.
- Prioritize and communicate TI's values and culture, reflecting them in customer interactions.
Requirements:
- Master's degree in Electronics, Physics, or equivalent.
Preferred Qualifications:
- Technical knowledge of semiconductor technologies, products, and failure analysis.
- Excellent communication and customer interaction skills.
- Project management skills, able to balance priorities efficiently.
- Strong analytical mindset and scripting knowledge.
- Structured and independent work style, comfortable making decisions.
- High sense of ownership and problem-solving attitude.
- Knowledge of programming languages such as Python, Java, C++, or similar.
- Fluent in English.
Our Offer:
- Competitive salary, yearly profit sharing, flexible working hours, remote work option, and additional benefits.
- International work environment with diverse culture and opportunities for personal and professional growth.
Texas Instruments is an equal opportunity employer and supports a diverse, inclusive work environment.
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