Technical Service Manager Pulp and Paper Enzymes

vor 4 Wochen

Darmstadt, Hessen, Deutschland AB Enzymes Vollzeit
About the Role

As a Technical Services Manager at AB Enzymes, you will play a key role in supporting the regional growth of our business by providing hands-on and remote technical support to Pulp and Paper customers in the region.

Key Responsibilities
  • Provide technical support to key accounts with a focus on the southeast and east coast of North America.
  • Lead the coordination, planning, execution, and follow-up of mill trials, including reporting and documentation.
  • Work closely with local account managers and technical service managers to develop and maintain relationships with key decision-makers in Pulp and Paper mills.
  • Participate in identifying customer needs, supporting the development of solutions, and providing technical assessments of opportunities.
  • Identify and assess market potential and business opportunities in the region, in collaboration with the Sales team.
  • Ensure compliance with local environmental requirements, safety practices, equipment, and quality issues relevant to the business, in close coordination with mills, to enable safe trialling of enzymes.
  • Contribute to innovation processes with technical application knowledge as part of the global application team.
About You
  • 10+ years of work experience in the Pulp and Paper industry with a strong technical background.
  • Preferably a degree in Paper Science and Engineering or a comparable field.
  • Experience in the application of enzymes is a clear asset, but not essential.
  • Solid understanding of technical and commercial industry needs, including main financial drivers.
  • Ability to network within the industry and manage stakeholders at multiple levels.
  • Demonstrated ability to effectively translate between technology and customer needs.
  • Willingness and ability to travel (including internationally) 50-80%.
  • Good interpersonal and communication skills are essential.
  • Strong analytical and problem-solving capabilities.
  • Excellent written and verbal communication skills in English are essential, with Spanish language skills being a benefit.
  • Structured and results-oriented person with a proactive approach, a sense of urgency, and the ability to drive projects to completion while dealing with multiple priorities.
About Us
  • An opportunity in an exciting and growing industry with business development prospects based on a future-proof and sustainable technology.
  • An international working environment with the chance to further develop yourself personally and professionally.
  • A challenging and multifaceted employment opportunity with a long-term perspective in a fast-growing leading company in the enzyme industry.
  • A progressive, team-oriented management that supports you through open communication and accessibility.
  • A modern, creative, and innovative company that achieves success through its people.
  • Competitive compensation and benefits package.
  • A collaborative and open-minded culture, flat hierarchies, and a 'people-first' attitude.
  • Future career opportunities through our ABF network.
  • The possibility of mobile working.

We value diversity and welcome all applications, regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, or sexual orientation and identity.

If you are interested in this position, we look forward to receiving your application together with your salary expectations.

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