Customer Service Representative

Vor 6 Tagen


Langenhagen, Niedersachsen, Deutschland AlphaConsult Premium KG Vollzeit
About Us

AlphaConsult Premium KG is a leading provider of high-quality personnel services for medium-sized enterprises. As a part of the AlphaConsult Group, we specialize in delivering comprehensive personnel solutions that cater to various industries and job roles.

We offer a wide range of services, including personnel consulting, recruitment, and employee leasing. Our goal is to provide our clients with tailored solutions that meet their specific needs and help them achieve their business objectives.

As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include:

  • Becoming familiar with our clients' products and services
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Providing product information and making recommendations to customers
  • Collaborating with internal teams to ensure seamless customer experiences

We offer a dynamic and supportive work environment, with opportunities for growth and development. As a Call Center Agent, you will have the chance to work with a diverse range of clients and products, and to develop your skills in customer service, communication, and problem-solving.

Key qualifications for this role include:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance targets
  • Strong problem-solving and analytical skills
  • Proficiency in German language (written and spoken)

We offer a competitive salary and benefits package, including:

  • Abschlagszahlungen (advance payments)
  • Geplante Übernahme (planned takeover)
  • Stundenlohn 14,00€ (hourly wage)
  • Mitarbeiterangebote (employee benefits)
  • Weihnachts- und Urlaubsgeld (Christmas and holiday pay)


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