IT Support Specialist

vor 6 Stunden

Frankfurt am Main, Hessen, Deutschland Hemmersbach GmbH & Co. KG Vollzeit
2nd Level Support (m/w/d) - Hemmersbach GmbH & Co. KG

Are you ready to take your IT skills to the next level? At Hemmersbach GmbH & Co. KG, one of the leading IT service providers, you'll have the opportunity to work on exciting projects and collaborate with a dynamic team. We're looking for a skilled 2nd Level Support Technician (m/w/d) to join our team in Frankfurt am Main.

Key Responsibilities:
  • Provide technical support and solutions to users, ensuring a smooth and efficient experience.
  • Manage the installation and maintenance of IT systems, including MS Win 10 and MS Active Directory.
  • Take charge of hardware/software installation, network configuration, and participate in IT projects like rollouts, migrations, and hands-on support.
  • Analyze and document system and application errors, ensuring seamless operations.
Requirements:
  • Completed training as an IT Specialist for System Integration or at least 2 years of experience in IT support.
  • Solid software and hardware knowledge in Second Level Support, particularly within the Microsoft environment.
  • Ideally, you have experience with GXP and LAB support.
  • Strong communication skills with fluent German (C1) and good English language proficiency for daily use.
  • Experience working with ticketing systems.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional development and growth within a global company.
  • A dynamic and challenging work environment.
  • The chance to work with cutting-edge technology and make a real impact.
  • A supportive and collaborative team culture.

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