IT Support Specialist
vor 2 Wochen
Wir suchen einen erfahrenen IT-Support-Spezialisten, der sich auf die Lösung von technischen Problemen spezialisiert hat. Als Teil unseres Teams werden Sie Kundenanfragen bearbeiten, Störungen analysieren und technische First-Level-Supports durchführen.
Aufgaben
- Annahme von Kundenanfragen per Call, E-Mail etc.
- Analyse des Störungsgrundes
- Entstörung im Rahmen eines technischen First-Level-Supports
- Eröffnung eines Tickets für den Second-Level-Support
Kenntnisse
- Ausbaufähige IT-Kenntnisse bzw. technisches Verständnis
- Idealerweise Erfahrung im technischen bzw. telefonischen Support
- Selbstständiges, freundliches und serviceorientiertes Arbeiten
- Gute Deutsch- und Englischkenntnisse
- Führerschein Klasse B wünschenswert
Leistungen
- Tarifgebundener Vertrag (GVP)
- Festes Monatsgehalt inklusive übertarifliche Bezahlung
- Projektzulage ab dem ersten Einsatztag
- Urlaubs- und Weihnachtsgeld nach iGZ
- Vergütung nach Equal-Pay-Modell
- Mitarbeiterempfehlungsprogramm
- Persönliche Betreuung
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IT Support Specialist
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IT Support Specialist
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