Group Reservation Agent

vor 2 Wochen

Frankfurt am Main, Hessen, Deutschland Foremost Hospitality Vollzeit

About the Role

We are seeking a highly skilled and motivated Group Reservation Agent to join our team at Foremost Hospitality. As a Group Reservation Agent, you will be responsible for preparing offers and contracts for individual and group reservations, as well as accepting, processing, and handling individual reservations and group bookings.

Key Responsibilities

  • Prepare offers and contracts for individual and group reservations
  • Accept, process, and handle individual reservations and group bookings
  • Process and monitor existing optional bookings, cancellation deadlines, name lists, and upcoming arrivals and their reservation details
  • Active sales and advising guests on the phone regarding the range of services on offer
  • Prepare function sheets and process general correspondence
  • Communicate all details of individual and group arrivals to the relevant departments

What We Offer

  • You will work in an international working atmosphere, with plenty of room for further training and improvement
  • If you are new to the city and have not yet found accommodation, we will be happy to provide you with a hotel room for a limited period for a small fee
  • In times of high demand, you will receive a bonus if you fill in for other colleagues at our other hotel branches
  • Refer new employees to us and receive a bonus for doing so as well
  • We guarantee compensation for any overtime you work
  • A language course will be offered if required
  • You can contribute to environmental protection with our job ticket allowance
  • As a Foremost employee, you also benefit from low-cost hotel accommodation both worldwide and in our own portfolio
  • Your vacation starts at 25 days and increases up to 30 days depending on your length of service
  • Your friends and family can also receive discounts within our hotel brands

Requirements

  • Front office or reservation experience
  • Confident written and spoken German and English skills
  • Knowledge of the common hotel PMS programs
  • Good knowledge of Microsoft Office (Word, Excel, Outlook)

Contact

You may still have questions. Then contact us in the HR department at (030) 5858 383 96 or at jobs@. Send us your application in pdf format to jobs@ (max. 15 MB), or upload your application directly via our website.

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