Ground Stations Operations Specialist

Vor 6 Tagen

Frankfurt am Main, Hessen, Deutschland Serco Vollzeit

At Serco, we are seeking an experienced Ground Stations Operations Specialist to join our team in Darmstadt, Germany. This role offers a unique opportunity to work on-site at EUMETSAT's site, with a generous distribution of working hours into the hybrid model.

About the Role:

  • Provide Routine Operations services for the operational ground stations for EUMETSAT Geostationary Earth Orbit (GEO) and Low Earth Orbit (LEO) missions.
  • Support the evolution of operational ground stations for all EUMETSAT GEO and LEO missions.
  • Contribute to the Operations Preparation of ground stations, their monitoring functions, and test tools for future EUMETSAT GEO and LEO missions.

Responsibilities:

Routine Operations
  • Coordinate routine and special operations.
  • Monitor the performance and quality of the ground stations, report, and investigate anomalies, participate in the correction of anomalies, and propose evolutions.
  • Create and maintain schedules.
  • Contribute to the preparation and maintenance of documentation to perform routine, non-routine, and contingency operations activities, including operational procedures, working practices, and user guides in accordance with EUMETSAT's document management and configuration control processes.
  • Contribute to the maintenance of statistics databases and monitoring systems.
  • Provide statistics and inputs for periodic OPS reporting as defined in operations documentations.
  • Provide periodic inputs to mission Key Performance Indicators (KPIs).
  • Contribute to medium- and long-term operations planning.
Providing Services for Evolution of Operational Ground Stations
  • Contribute to the definition of evolutions, including requirements specifications and further development.
  • Evaluate the technical requirements and assess their compliance with relevant ground segment requirements.
  • Contribute to the operational validation of upgrades and compile relevant operational validation reports.
  • Contribute to the operational validation activities of ground stations evolutions and compile relevant validation reports.
  • In coordination with the relevant TSS division department, define and implement procedures and tools for the monitoring of ground station.
Providing Services for Operations Preparation of Ground Stations, Monitoring Functions, and Test Tools for Future Missions
  • Contribute to reviews, particularly identifying system deficiencies, raising operational risks, and suggest potential resolutions.
  • Contribute to workshops, providing ground stations expertise.
  • Contribute to the preparation and tracking of the status for configuration items validation and Operational Scenario Validation (OSV).
  • Contribute to the definition of operations concepts, operations preparations, and commissioning activities.
  • Contribute to integration, verification, and validation test campaigns with relevant ground segments.
  • Contribute to the definition of transition plans.
  • Contribute to the generation of operational documentation.

Requirements:

  • University degree or equivalent in an engineering or relevant scientific discipline.
  • At least 5 years' experience in operations of complex ground stations systems (TT&C and Mission Data Acquisition) in support of multiple Geostationary (GEO) and/or Low Earth Orbit (LEO) spacecraft.
  • Experience in verification and validation of complex ground stations systems.
  • Ability to diagnose and correct first-line ground stations' hardware and software failures.
  • Document management and configuration control processes.
  • Strong experience in analysis, synthesis, and presentation skills.
  • Strong interpersonal, communication, and reporting skills and ability to apply them to interactions within the ground stations team and between teams in a multi-disciplinary context.
  • Strong ability to learn and develop needed skills and knowledge to contribute to the operations of this service.
  • Strong capability to write accurate, concise, focused, and consistent technical documentation and reports.
  • Fluent in English.

Benefits:

  • A relocation allowance, including a one-way flight ticket, transportation from the airport to a temporary hotel, and one month of paid accommodation while securing permanent housing.
  • A hybrid working model.
  • 30% subvention on Deutschland ticket.
  • Gym membership discount.
  • Participation in pension and health scheme.
  • 30 days of holiday.

The estimated salary for this position is approximately €60,000 - €80,000 per year, depending on qualifications and experience. Serco GMBH offers relocation support for all EU passport holders planning to relocate to Germany and work for EUMETSAT. We strive to create an inclusive environment where every voice is heard, and every employee feels valued.

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