Space Operations IT Specialist

Vor 6 Tagen


Frankfurt am Main, Hessen, Deutschland Serco Vollzeit

About the Role:

Serco, a leading provider of space services, is seeking a highly motivated and enthusiastic Space Operations IT Specialist to join our team at the European Space Operations Centre. This exciting opportunity involves working in an innovative international environment, coordinating, configuring, and monitoring activities related to the ESA ground segment.

The role will be part of a Network Operations Centre (NOC) tasked with providing 1st and 2nd line support to ESA space missions and its users. It provides Ground Operations, Operational IT, and Operational Control Centre services, acting as a single point of contact for real-time service requests from ESTRACK customers.

Key Responsibilities:

  • Hardware installations;
  • Hardware maintenance and support;
  • Electrical safety testing;
  • Cable installation, testing, and patching;
  • Spare part management and communication with vendors;
  • Shipping and handling of equipment deliveries;
  • Configuration management;
  • Preventive maintenance;
  • Reporting and review of procedures;
  • Ticket handling (Incidents, Service Requests, and RfCs);
  • Administration/configuration of various applications;
  • Support of LEOP activities (incl. occasional shift work);
  • Support of refurbishment projects/engineering activities;
  • Knowledge/administration of UNIX and Windows systems would be an advantage;

About You:

  • Excellent knowledge of common data centre infrastructures, including wiring concepts, cooling, and power distribution;
  • Excellent knowledge of common IT hardware (server, racks, network devices) and wiring technologies;
  • Excellent experience in trouble shooting and fault analysis;
  • Good understanding of common networking concepts, components, and protocols;
  • Good knowledge of basic system administration on UNIX and Windows platforms;
  • Fluent in English, both in speech and writing;
  • Self-starter, able to work independently with little or no supervision;
  • Team-player, able to interface with technical and management personnel;
  • Well-organised, able to prioritise and manage several tasks in parallel;
  • Service mentality and solid understanding of a KPI-driven service environment;
  • Able to lift equipment up to 25 Kg;
  • Able to work on shifts occasionally;
  • PC literacy: MS Office Products, Office365 applications;
  • Experience in Voice Communication Systems would be an advantage;
  • Electrical Safety Test Certification (DGUV V3, DGUV V3 Durchführungsanweisung und TRBS 1203) would be an advantage.

What We Offer:

  • Competitive salary circa £55,000 per annum.
  • A comprehensive package of benefits offered by the company.
  • Assistance with relocation can be provided.
  • Engaging in company events to foster team spirit.
  • Company contribution towards a pension scheme.

About Serco:

Serco is a leading Space Services Provider with thousands of skilled resources that have supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including ESA, NASA, CNES, EUMETSAT, EUSPA, ASI, and others.

We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years of history in the space sector, Serco is well-placed to contribute to National strategies and New Space ventures that want to scale their businesses/organizations with skilled talent.



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