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eMobility Operations Specialist
vor 1 Monat
E Drive GmbH is a leading company in the German e-mobility sector, representing the brand E. We bring renewable energy to the road and support individuals and companies throughout Germany in their transition to electromobility. Our mission is to create a clean, quiet, and affordable way for people to travel.
Job Description
We are seeking a highly skilled First Level Steering & Quality Manager - NOC to join our team in Essen. As a key member of our organization, you will be responsible for performance management with our external and internal service center service providers, KPI tracking, and the initiation of measures in the case of deviations.
Key Responsibilities
- Performance management with external and internal service center service providers
- KPI tracking and analysis
- Initiation of measures in the case of deviations
Requirements
- Excellent communication and negotiation skills in English
- Additional languages are a plus
What We Offer
- Flexibility: hybrid work model, flexible working times, sabbatical or additional vacation opportunities allowing great work-life balance
- Flat hierarchies: interdisciplinary and very cooperative working style providing room for own ideas
- Modern work environment: workplace according to digital and ergonomic standards
- Family service support: services in the areas of childcare, holiday care, nursing support or everyday assistance
- Nutrition & Health: wide selection of fresh meals and drinks in our subsidized bistro and canteen as well as various health offers (e.g. physiotherapy, flu vaccinations, mental health)
- Corporate Benefits: employee share program, pension scheme, employee discounts, special insurances (and much more)
- A central location: very good public transport connection, free parking and charging points for e-vehicles
- Individual mobility: private car and bicycle leasing
Equal Opportunities
We strive to create equal opportunities for everyone. We offer our positions in full or part-time and are committed to diversity and inclusion. If you have a disability, we encourage you to apply and will provide support throughout the application process.
