Aktuelle Jobs im Zusammenhang mit Senior Product Support Engineer - Düsseldorf, Nordrhein-Westfalen - Cognigy
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Senior Product Support Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a market leader in Conversational AI, empowering enterprises to deliver exceptional customer experiences. Our low-code platform, enhanced with Generative AI, offers next-gen customer service solutions like Conversational IVR, Smart Self-Service, and Agent + Assist.Our skilled team is passionate about enabling customer and employee...
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Senior Product Support Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy, a market leader in Conversational AI, empowers enterprise contact centers to deliver exceptional customer experiences, improve agent satisfaction, and rapidly adapt to market changes. Our low-code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart...
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Senior Product Support Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy, a leading provider of Conversational AI solutions, empowers enterprise contact centers to deliver exceptional customer experiences. Our low-code platform, enhanced with Generative AI, enables next-gen customer service with features like Conversational IVR, Smart Self-Service, and Agent Assist.We're a global team of skilled professionals...
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Senior Product Support Engineer
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a leading Conversational AI company that empowers enterprises to deliver exceptional customer experiences. Our innovative platform, powered by Generative AI, enables businesses to create personalized interactions on any channel.Job SummaryWe are seeking a highly skilled Senior Product Support Engineer to join our global team. As a key...
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Senior Product Support Engineer
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy is a leading Conversational AI company that empowers enterprises to deliver exceptional customer experiences. Our innovative platform, powered by Generative AI, enables businesses to create personalized interactions on any channel.Job SummaryWe are seeking a highly skilled Senior Product Support Engineer to join our global team. As a key...
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Senior Product Marketing Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Product Marketing EngineerJob Summary:We are seeking a highly skilled Senior Product Marketing Engineer to join our Automotive Digital Product Marketing Team at Renesas Electronics. As a key member of our team, you will be responsible for driving the growth of our next-generation Automotive MCU products.Key Responsibilities:Support the...
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Senior Product Marketing Engineer
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Product Marketing EngineerWe are seeking a highly skilled Senior Product Marketing Engineer to join our Automotive Digital Product Marketing Team in Dusseldorf. As a key member of our team, you will be responsible for driving the growth of our next-generation Automotive MCU products.Key Responsibilities:Support the development and...
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Senior Product Marketing Engineer
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Product Marketing EngineerWe are seeking a highly skilled Senior Product Marketing Engineer to join our Automotive Digital Product Marketing Team in Dusseldorf. As a key member of our team, you will be responsible for driving the growth of our next-generation Automotive MCU products.Key Responsibilities:Support the development and...
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Senior Product Marketing Engineer
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Product Marketing EngineerWe are seeking a highly motivated and experienced Senior Product Marketing Engineer to join our Automotive Digital Product Marketing Team in Dusseldorf. As a key member of our team, you will be responsible for driving the growth of our next-generation Automotive MCU products.Key Responsibilities:Support the...
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Senior Product Support Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Cognigy VollzeitAbout CognigyCognigy, a market leader in Conversational AI, empowers enterprise contact centers to deliver exceptional customer experiences, improve agent satisfaction, and adapt to changing market demands. Our low-code Conversational AI platform, enhanced with Generative AI, offers next-gen customer service with solutions like Conversational IVR, Smart...
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Senior Product Marketing Engineer
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Staff Product Marketing EngineerWe are seeking a highly skilled and experienced Product Marketing Engineer to join our Automotive Digital Product Marketing Team at our Düsseldorf location. As a key member of our team, you will play a crucial role in driving the growth of our next-generation Automotive MCU Products.Your Key...
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Senior Product Marketing Engineer
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Senior Staff Product Marketing EngineerWe are seeking a highly skilled and experienced Product Marketing Engineer to join our Automotive Digital Product Marketing Team at our Düsseldorf location. As a key member of our team, you will play a crucial role in driving the growth of our next-generation Automotive MCU Products.Your Key...
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Senior Product Marketing Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob DescriptionTo further strengthen our Automotive Digital Product Marketing Team at our location, we are looking for a pro-active and results-oriented Senior Staff Product Marketing Engineer to drive the growth of our next Generation Automotive MCU Products.Your Role:Support of Renesas Automotive MicrocontrollersCollection, definition, and close follow-up...
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Senior Product Marketing Engineer
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob DescriptionRenesas is seeking a highly skilled and experienced Product Marketing Engineer to join our Automotive Digital Product Marketing Team in Dusseldorf. As a key member of our team, you will be responsible for driving the growth of our next-generation Automotive MCU products.Key Responsibilities:Support the development and execution of marketing...
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Senior Product Marketing Engineer
vor 4 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob DescriptionRenesas is seeking a highly skilled and experienced Product Marketing Engineer to join our Automotive Digital Product Marketing Team in Dusseldorf. As a key member of our team, you will be responsible for driving the growth of our next-generation Automotive MCU products.Key Responsibilities:Support the development and execution of marketing...
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Senior Product Marketing Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitDrive the growth of our next-generation automotive MCU products as a pro-active and results-oriented Senior Staff Product Marketing Specialist. Your role will involve supporting Renesas Automotive Microcontrollers, collecting and defining global customer requirements, and coordinating projects with major automotive customers.Key Responsibilities:Support...
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Product Marketing Engineer for Automotive MCU
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Product Marketing Engineer for Automotive MCUJob Description:We are seeking a highly motivated and experienced Product Marketing Engineer to join our Automotive Digital Product Marketing Team at Renesas. As a key member of our team, you will be responsible for driving the growth of our next-generation Automotive MCU products.Your Role:Support the...
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Product Marketing Engineer
vor 3 Wochen
Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics VollzeitJob Title: Product Marketing Engineer - Automotive MCUJob Summary:We are seeking a highly skilled Product Marketing Engineer to drive the growth of our next-generation Automotive MCU products. As a key member of our Automotive Digital Product Marketing Team, you will be responsible for supporting Renesas Automotive Microcontrollers, collecting and defining...
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Senior Automation QA Engineer
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Transparent Hiring VollzeitAbout the RoleWe are seeking a highly skilled Senior Automation QA Engineer to join our team in Düsseldorf, Germany. As a key member of our quality assurance team, you will be responsible for designing and improving test cases, collaborating with product teams, and ensuring the delivery of high-quality solutions.Key ResponsibilitiesDevelop and maintain...
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Senior Automation QA Engineer
vor 1 Monat
Düsseldorf, Nordrhein-Westfalen, Deutschland Transparent Hiring VollzeitAbout the RoleWe are seeking a highly skilled Senior Automation QA Engineer to join our team in Düsseldorf, Germany. As a key member of our quality assurance team, you will be responsible for designing and improving test cases, collaborating with product teams, and ensuring the delivery of high-quality solutions.Key ResponsibilitiesDevelop and maintain...
Senior Product Support Engineer
vor 2 Monaten
Cognigy is a leading Conversational AI company that empowers enterprises to deliver exceptional customer experiences. Our low-code platform, enhanced with Generative AI, enables businesses to rapidly respond to market changes and improve agent satisfaction.
Job SummaryWe are seeking a highly skilled Senior Product Support Engineer to join our global team. As a key member of our support team, you will be responsible for providing technical support to customers and internal teams, troubleshooting and resolving complex technical issues, and collaborating with cross-functional teams to ensure timely solutions.
Key Responsibilities- Champion customer satisfaction by swiftly resolving complex technical issues
- Collaborate with cross-functional teams to ensure timely solutions
- Advocate for product enhancements based on customer feedback
- Lead by example in handling critical incidents and escalations
- Continuously improve support processes, reducing resolution time and enhancing efficiency
- Develop deep knowledge of our products, understanding their architecture and functionality
- Be the go-to expert during critical incidents, coordinating efforts to restore service
- Document incident resolutions and share learnings with the team
- 3+ years of proven work experience as a product support engineer or in a similar role
- Hands-on experience with Windows/Linux with a good understanding of computer systems, software, and other technical products
- Strong knowledge of software development, databases, and system design
- Understanding of customer service best practices and policies
- Outgoing, approachable person with excellent communication skills
- Demonstrate a can-do approach both mentally and in attitude
- Ability to provide step-by-step technical support, both written and verbal
- Strong analytical and troubleshooting abilities
- Ability to analyze and troubleshoot technical issues effectively
- Experience with cloud-based technologies
- Knowledge of basic programming languages
- Attractive and performance-oriented salary
- Company Pension Scheme
- 25 days paid leave, plus 5 floating days, plus public holidays
- Flexible working options
- Colleague recognition, reward, and celebration events
- Global Employee Assistance Program
- ClassPass membership, giving you access to a variety of fitness and wellness experiences
- Ongoing learning and development opportunities, including LinkedIn Learning
- One paid 'Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
- Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more
Cognigy is an equal opportunity employer and does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
