Telecommunications Operations Specialist
vor 2 Wochen
We are seeking a highly skilled Telecommunications Operations Specialist to join our team at General Dynamics Information Technology (GDIT). In this role, you will be responsible for performing daily duties as a Telephone Control Officer (TCO) and providing technical direction regarding regulatory and procedure concerning SAG-U voice communication requirements.
The ideal candidate will have 7-10 years of experience acting as a TCO or similar position with a logistics background. They will possess significant technical experience and general direction regarding regulatory and procedure concerning voice communication requirements, as well as great organization skills and the ability to operate independently with little or no supervision.
Key Responsibilities- Organize and set priorities for ordering and installation of telephones, cell phones, and voice communication services
- Monitor the repair of equipment, service plans orders, controls, installs, and maintains records for all installations and repairs
- Review user billing statements for indicators of fraud, waste, and abuse
- Plan for moves and future requirements to minimize disruptions
The successful candidate will ensure that the TCO team maintains an active 'by-user' inventory of all VoIP telephones, cell phones, communication devices, and Subscriber Identity Module (SIM) chips associated with those devices, as well as maintains records of all necessary access and pin codes for cell phones and associated equipment.
You will also be responsible for input into the SAG-U Supply and Logistics Program by providing strategic direction, establishing priorities, setting goals, and achieving high levels of support and accountability. Assist in providing future and long-range vision, operating direction, and guidance, and supply and logistics program development.
What You Will Need To Succeed- Clearance Level Required: Secret Level Security Clearance or higher
- Experience: 7-10 years' experience acting as a TCO or similar position with a logistics background
- Skills: Significant technical experience and general direction regarding regulatory and procedure concerning voice communication requirements; great organization skills; ability to operate independently with little or no supervision
- Certifications: Must possess DoD 8570 IAT Level II certification on Day 1; must obtain ITIL Foundation certification within 90 days of hire
A salary of $68,000 - $92,000 is estimated for this position, based on the location and required skills. However, please note that this is not a guarantee of compensation or salary, as it will be set based on experience, geographic location, and contractual requirements.
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