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Customer Service Representative

vor 2 Monaten


Langenfeld, Nordrhein-Westfalen, Deutschland toom Vollzeit

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide friendly and efficient service to customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, restocking shelves and ensuring that the sales floor is tidy and well-presented.
  • Work collaboratively with colleagues to achieve sales targets and provide excellent customer service.
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping environment.

Requirements

  • Previous experience in a retail or customer-facing role is desirable, but not essential.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy when handling cash and credit card transactions.
  • Availability to work a variety of shifts, including weekends and holidays.

What We Offer

  • A competitive hourly rate and opportunities for career advancement.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A fun and supportive work environment, with a team-oriented culture.
  • Opportunities for professional growth and development, with a focus on customer service and sales skills.
  • A range of employee benefits, including discounts on store products and services.