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Technical Customer Support Specialist

vor 2 Monaten

Stuttgart, Baden-Württemberg, Deutschland OSR Enterprises AG Vollzeit

About the Role

We are seeking a highly skilled and experienced Technical Customer Support Specialist to join our team at OSR Enterprises AG. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities

  • Provide technical support and troubleshooting for complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Collaborate with cross-functional teams to resolve technical issues and improve customer satisfaction
  • Stay up-to-date with industry trends and emerging technologies

Requirements

  • Bachelor's degree in Computer Science or related field
  • Minimum 3 years of experience in a customer-facing technical role
  • Strong knowledge of C/C++, Java, or similar programming languages
  • Experience with Linux operating system
  • Excellent communication and interpersonal skills
  • Ability to travel internationally up to 30% of the time
  • Fluency in English

Desirable Skills

  • Knowledge of the Automotive industry and experience
  • Multi-disciplinary product experience
  • Scripting and/or NoSQL DB knowledge
  • Knowledge of RTOS (QNX, Integrity, etc.)
  • Proficiency in speaking/writing in additional languages

About OSR Enterprises AG

OSR Enterprises AG is a leading provider of innovative solutions and services. We are committed to delivering exceptional customer service and support to our clients. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.