Solar Inverter Technical Specialist

vor 4 Wochen


Köln, Nordrhein-Westfalen, Deutschland Solplanet Vollzeit

About the Role

Solplanet is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will play a crucial role in providing technical assistance to customers, developing strong relationships with key stakeholders, and collaborating with sales teams to maintain customer relationships.

Key Responsibilities

  • Provide technical training and support to customers on solar photovoltaic inverters, energy storage systems, and EV chargers.
  • Develop and maintain strong relationships with distributors, installers, and EPC network partners.
  • Collaborate with sales teams to maintain customer relationships and gain customer trust.
  • Deliver online and onsite training to customers.
  • Establish and maintain knowledge of local regulatory requirements related to Solplanet products.
  • Provide feedback and suggestions to Product Management to enhance Solplanet's product roadmap.

Requirements

  • Bachelor's degree in electrical engineering, renewable energy, or a related field.
  • Business fluent in German and English.
  • In-depth knowledge of PV, energy storage systems, and EV chargers.
  • Ability to work independently and focused in a dynamic environment.
  • Quick learner with a desire to deepen knowledge in the renewable energy industry.

About Solplanet

Solplanet is a leading provider of renewable energy solutions, driven by a simple idea: solar for everybody. We strive to create the best possible experience for distributors, installers, and end users. Our solar inverters, energy storage systems, and EV chargers are easy-to-install, reliable, and user-friendly.

What We Offer

  • A unique opportunity to be part of a spirited and diverse team of passionate experts.
  • Assistance in developing personally and professionally to grow internally within an international environment.
  • The opportunity to be part of an ambitious, energetic, and rapidly growing Solplanet team.


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