Team Leader

Vor 2 Tagen

Frankfurt am Main, Hessen, Deutschland CHECK24 Vollzeit
About the Role

We are seeking an experienced Team Leader to join our Customer Advisory team at CHECK24. As a Team Leader, you will be responsible for leading a team of customer advisors and ensuring that they provide excellent service to our customers.

Key Responsibilities
  • Lead a team of customer advisors and provide guidance and support to ensure they meet their performance targets.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other teams to ensure seamless communication and coordination.
  • Monitor and analyze customer feedback and use it to improve our services.
  • Stay up-to-date with industry trends and best practices to ensure our team is equipped with the latest knowledge and skills.
Requirements
  • Proven experience in a leadership role, preferably in a customer-facing environment.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving and conflict resolution skills.
  • Flexibility and adaptability in a fast-paced environment.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
Why Join Us

At CHECK24, we are committed to providing our customers with the best possible service. We are a team of passionate and dedicated professionals who are driven by a shared vision of excellence. If you are looking for a challenging and rewarding role that will allow you to grow and develop your skills, then we want to hear from you.

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