Customer Success Manager
Vor 5 Tagen
We are seeking a highly motivated and experienced Customer Success Manager to join our team at Xentral ERP Software GmbH. As a key member of our customer success team, you will be responsible for ensuring our customers achieve their business goals and objectives through the effective use of our ERP software.
Key Responsibilities- Provide operational support to our customers, helping them to understand and implement our ERP solutions.
- Develop and maintain a deep understanding of our customers' business needs and goals, and use this knowledge to identify opportunities for growth and improvement.
- Collaborate with cross-functional teams to develop and implement customer success strategies, including onboarding, adoption, and retention initiatives.
- Bachelor's degree in Business Administration, Engineering, IT, or a related field.
- Proven experience in customer-facing roles, with a strong understanding of ERP systems and business processes.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify and prioritize opportunities for growth and improvement.
- Fluency in German and English, with the ability to communicate effectively in both languages.
We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a positive and inclusive work environment.
As a member of our team, you will have the opportunity to work with a diverse and international group of professionals, and to contribute to the success of a rapidly growing software company. If you are a motivated and experienced customer success professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitAbout doinstruct Software GmbHWe are a pioneering company in the Learning & Development space, revolutionizing education and training for frontline workers. Our mission is to make a tangible impact on their lives and career growth.Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team....
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Customer Success Manager
vor 2 Wochen
Berlin, Berlin, Deutschland doinstruct Software GmbH VollzeitAbout doinstruct Software GmbHWe are a pioneering company in the Learning & Development space, revolutionizing education and training for frontline workers. Our mission is to make a tangible impact on their lives and career growth.Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team....
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Customer Success Manager
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Customer Success Manager
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Customer Success Manager
vor 2 Wochen
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