Service Coordinator
vor 2 Wochen
Job Summary:
We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging incoming service calls from customers, allocating engineering resources to ensure successful and timely completion of service calls, and maintaining service contract files to ensure all information is up to date and accurate.
Key Responsibilities:
• Receive and log all incoming service calls from customers
• Allocate engineering resources to ensure successful and timely completion of service calls
• Maintain service contract files to ensure all information is up to date and accurate
• Organize engineer diaries to ensure time is allocated productively
• Maintain out-of-hours call-out rota for engineers and ensure cover is provided at all times
Secondary Responsibilities:
• Answer overflow of telephone calls
• Assist in overflow of administration and office requirements which may include overtime or flexibility in hours
Task Frequency:
• On Demand: Answer incoming telephone calls and create service work orders, monitor emails and create service work orders, book PPM calls
• Every 30-60 minutes: Monitor progress of engineer activity and allocate calls accordingly to ensure contracted response times are met, update end user helpdesk systems, check any incomplete calls and arrange return visits, order equipment or request quotes as necessary
• Daily: Enter new work orders from the previous night's activity, contact LSPs for updates on the activity of their calls, provide feedback to end users of the day's calls, produce invoices for the day's calls, produce internal report for the day's activity, produce 'check in' report for the following day's activity, ensure that out-of-hours cover is in place for the coming night/weekend
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Service Coordinator
vor 3 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Billing CoordinatorJob SummaryWe are seeking a highly organized and detail-oriented Service Billing Coordinator to join our team at Tiger Resourcing Group. This role is responsible for the accurate and efficient processing of Service team timesheets and call billing procedures, ensuring compliance with strict deadlines.Key Responsibilities• Process...
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Service Coordinator
vor 3 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Billing CoordinatorJob SummaryWe are seeking a highly organized and detail-oriented Service Billing Coordinator to join our team at Tiger Resourcing Group. This role is responsible for the accurate and efficient processing of Service team timesheets and call billing procedures, ensuring compliance with strict deadlines.Key Responsibilities• Process...
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Service Coordinator
vor 2 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Coordinator Job DescriptionAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging all incoming service calls from customers, allocating engineering resources to ensure successful and timely...
-
Service Coordinator
vor 3 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitJob Title: Service CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging incoming service calls from customers, allocating engineering resources to ensure successful and timely completion of...
-
Service Coordinator
vor 2 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Coordinator Job DescriptionAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging incoming service calls from customers, allocating engineering resources to ensure successful and timely completion of...
-
Service Coordinator
vor 3 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Coordinator RoleAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging all incoming service calls from customers, allocating engineering resources to ensure successful and timely completion of...
-
Service Coordinator
vor 4 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Coordinator RoleAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will play a critical role in ensuring the smooth delivery of services to our customers.Key ResponsibilitiesPrimary responsibilities include:Receiving and logging all incoming...
-
Service Coordinator
vor 4 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Coordinator RoleAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will play a critical role in ensuring the smooth delivery of services to our customers.Key ResponsibilitiesPrimary responsibilities include:Receiving and logging all incoming...
-
Service Coordinator
vor 4 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Coordinator RoleAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will play a critical role in ensuring the smooth delivery of services to our customers.Key ResponsibilitiesPrimary responsibilities include:Receiving and logging all incoming...
-
Service Coordinator
vor 4 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Coordinator RoleAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will play a critical role in ensuring the smooth delivery of services to our customers.Key ResponsibilitiesPrimary responsibilities include:Receiving and logging all incoming...
-
Service Coordinator
vor 3 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitJob Title: Service Coordinator Job Summary: We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging incoming service calls, allocating engineering resources, and ensuring timely completion of service calls. Key...
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Service Coordinator
vor 2 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Coordinator Job DescriptionAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for coordinating and managing service calls, ensuring timely and successful completion of tasks, and maintaining accurate records.Key...
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Service Coordinator
vor 3 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Billing Coordinator Role SummaryThis position is responsible for the accurate and smooth running of Service team timesheets and call billing procedures whilst complying with strict deadlines.Key Responsibilities Processing timesheets for the Service team Processing closed service calls for invoicing to clients Managing stock cost transfer for Service...
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Service Coordinator
vor 3 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Billing CoordinatorJob SummaryThis role is responsible for ensuring the accurate and efficient processing of Service team timesheets and call billing procedures, while meeting strict deadlines and adhering to company policies.Key Responsibilities Processing and managing Service team timesheets Invoicing clients for Service and Small Works calls...
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Service Operations Coordinator
vor 2 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitService Operations CoordinatorThis role is responsible for the accurate and efficient processing of Service team timesheets and call billing procedures, ensuring compliance with strict deadlines.Key Responsibilities• Processing timesheets and call billing records• Managing stock cost transfers for Service calls• Creating and issuing invoices to clients...
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Service Operations Coordinator
vor 2 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitJob DescriptionService Operations CoordinatorRole SummaryThis position is responsible for the accurate and efficient processing of Service team timesheets and call billing procedures, ensuring compliance with strict deadlines and company policies.Key Responsibilities• Processing timesheets and invoices for Service calls• Managing stock cost transfer for...
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Service Billing Coordinator
vor 3 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitJob DescriptionService Billing CoordinatorRole SummaryThis position is responsible for the accurate and smooth running of Service team timesheets and call billing procedures while complying with strict deadlines.Key Responsibilities Processing timesheets Processing closed service calls for invoicing to client Processing supplier invoices for Service / Small...
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Service Coordinator
vor 4 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitJob DescriptionService CoordinatorKey ResponsibilitiesPrimary Responsibilities:Receive and log all incoming service calls from customersAllocate Engineering resources to ensure successful and timely completion of service callsEnsure that all service calls are cleared and paperwork completedOrganize Engineer diaries to ensure that time is allocated...
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Service Coordinator
vor 4 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitJob DescriptionService CoordinatorKey ResponsibilitiesPrimary Responsibilities:Receive and log all incoming service calls from customersAllocate Engineering resources to ensure successful and timely completion of service callsEnsure that all service calls are cleared and paperwork completedOrganize Engineer diaries to ensure that time is allocated...
-
Service Coordinator
vor 4 Wochen
Schöneck, Sachsen, Deutschland Tiger Resourcing Group VollzeitJob DescriptionService CoordinatorKey ResponsibilitiesPrimary Responsibilities:Receive and log all incoming service calls from customersAllocate Engineering resource to ensure successful and timely completion of service callsEnsure that all service calls are cleared and paperwork completedOrganise Engineer diaries to ensure that time is allocated...