Service Coordinator

vor 3 Wochen

Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit
Job Title: Service Coordinator Job Summary: We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging incoming service calls, allocating engineering resources, and ensuring timely completion of service calls. Key Responsibilities: * Receive and log all incoming service calls from customers * Allocate engineering resources to ensure successful and timely completion of service calls * Ensure that all service calls are cleared and paperwork completed * Organize engineer diaries to ensure productive time allocation * Maintain the out-of-hours call-out rota for engineers and ensure cover is provided at all times * Maintain service contract files, ensuring all information is up-to-date and accurate * Arrange routine maintenance visits for contract customers and ensure these are completed on schedule * Collate and file routine maintenance documentation * Produce quotations for the supply and/or installation of common parts * Order parts as and when requested * Liaise with subcontractors to arrange installation and service calls as and when required Secondary Responsibilities: * Answer overflow of telephone calls * Assist in overflow of administration and office requirements, which may include overtime or flexibility in hours, partaking in team building exercises Task Frequency: * On Demand: Answer incoming telephone calls and create service work orders, monitor emails and create service work orders, book PPM calls * Every 30-60 minutes: Monitor progress of engineer activity and allocate calls accordingly to ensure contracted response times are met, update end-user helpdesk systems, check any incomplete calls and arrange return visits, order equipment or request quotes as necessary * Daily: Enter new work orders from the previous night's activity, contact LSPs for updates on the activity of their calls, provide feedback to end-users of the day's calls, produce invoices for the day's calls, produce internal reports for the day's activity, produce 'check-in' reports for the following day's activity, ensure out-of-hours cover is in place for the coming night/weekend Requirements: * Strong organizational and communication skills * Ability to work in a fast-paced environment * Proficiency in using computer software and systems * Excellent problem-solving and analytical skills * Ability to work independently and as part of a team What We Offer: * Competitive salary and benefits package * Opportunities for career growth and development * Collaborative and dynamic work environment How to Apply: If you are a motivated and detail-oriented individual with excellent communication skills, please submit your application.

  • Service Coordinator

    vor 3 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Billing CoordinatorJob SummaryWe are seeking a highly organized and detail-oriented Service Billing Coordinator to join our team at Tiger Resourcing Group. This role is responsible for the accurate and efficient processing of Service team timesheets and call billing procedures, ensuring compliance with strict deadlines.Key Responsibilities• Process...

  • Service Coordinator

    vor 3 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Billing CoordinatorJob SummaryWe are seeking a highly organized and detail-oriented Service Billing Coordinator to join our team at Tiger Resourcing Group. This role is responsible for the accurate and efficient processing of Service team timesheets and call billing procedures, ensuring compliance with strict deadlines.Key Responsibilities• Process...

  • Service Coordinator

    vor 2 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Job Title: Service CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging incoming service calls from customers, allocating engineering resources to ensure successful and timely completion of...

  • Service Coordinator

    vor 2 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Coordinator Job DescriptionAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging all incoming service calls from customers, allocating engineering resources to ensure successful and timely...

  • Service Coordinator

    vor 2 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Coordinator Job DescriptionAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging incoming service calls from customers, allocating engineering resources to ensure successful and timely completion of...

  • Service Coordinator

    vor 3 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Job Title: Service CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging incoming service calls from customers, allocating engineering resources to ensure successful and timely completion of...

  • Service Coordinator

    vor 3 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Coordinator RoleAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for receiving and logging all incoming service calls from customers, allocating engineering resources to ensure successful and timely completion of...

  • Service Coordinator

    vor 4 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Coordinator RoleAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will play a critical role in ensuring the smooth delivery of services to our customers.Key ResponsibilitiesPrimary responsibilities include:Receiving and logging all incoming...

  • Service Coordinator

    vor 4 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Coordinator RoleAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will play a critical role in ensuring the smooth delivery of services to our customers.Key ResponsibilitiesPrimary responsibilities include:Receiving and logging all incoming...

  • Service Coordinator

    vor 4 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Coordinator RoleAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will play a critical role in ensuring the smooth delivery of services to our customers.Key ResponsibilitiesPrimary responsibilities include:Receiving and logging all incoming...

  • Service Coordinator

    vor 4 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Coordinator RoleAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will play a critical role in ensuring the smooth delivery of services to our customers.Key ResponsibilitiesPrimary responsibilities include:Receiving and logging all incoming...

  • Service Coordinator

    vor 2 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Coordinator Job DescriptionAbout the RoleWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Tiger Resourcing Group. As a Service Coordinator, you will be responsible for coordinating and managing service calls, ensuring timely and successful completion of tasks, and maintaining accurate records.Key...

  • Service Coordinator

    vor 3 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Billing Coordinator Role SummaryThis position is responsible for the accurate and smooth running of Service team timesheets and call billing procedures whilst complying with strict deadlines.Key Responsibilities Processing timesheets for the Service team Processing closed service calls for invoicing to clients Managing stock cost transfer for Service...

  • Service Coordinator

    vor 3 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Billing CoordinatorJob SummaryThis role is responsible for ensuring the accurate and efficient processing of Service team timesheets and call billing procedures, while meeting strict deadlines and adhering to company policies.Key Responsibilities Processing and managing Service team timesheets Invoicing clients for Service and Small Works calls...

  • Service Operations Coordinator

    vor 2 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Service Operations CoordinatorThis role is responsible for the accurate and efficient processing of Service team timesheets and call billing procedures, ensuring compliance with strict deadlines.Key Responsibilities• Processing timesheets and call billing records• Managing stock cost transfers for Service calls• Creating and issuing invoices to clients...

  • Service Operations Coordinator

    vor 2 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Job DescriptionService Operations CoordinatorRole SummaryThis position is responsible for the accurate and efficient processing of Service team timesheets and call billing procedures, ensuring compliance with strict deadlines and company policies.Key Responsibilities• Processing timesheets and invoices for Service calls• Managing stock cost transfer for...

  • Service Billing Coordinator

    vor 3 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Job DescriptionService Billing CoordinatorRole SummaryThis position is responsible for the accurate and smooth running of Service team timesheets and call billing procedures while complying with strict deadlines.Key Responsibilities Processing timesheets Processing closed service calls for invoicing to client Processing supplier invoices for Service / Small...

  • Service Coordinator

    vor 4 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Job DescriptionService CoordinatorKey ResponsibilitiesPrimary Responsibilities:Receive and log all incoming service calls from customersAllocate Engineering resources to ensure successful and timely completion of service callsEnsure that all service calls are cleared and paperwork completedOrganize Engineer diaries to ensure that time is allocated...

  • Service Coordinator

    vor 4 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Job DescriptionService CoordinatorKey ResponsibilitiesPrimary Responsibilities:Receive and log all incoming service calls from customersAllocate Engineering resources to ensure successful and timely completion of service callsEnsure that all service calls are cleared and paperwork completedOrganize Engineer diaries to ensure that time is allocated...

  • Service Coordinator

    vor 4 Wochen

    Schöneck, Sachsen, Deutschland Tiger Resourcing Group Vollzeit

    Job DescriptionService CoordinatorKey ResponsibilitiesPrimary Responsibilities:Receive and log all incoming service calls from customersAllocate Engineering resource to ensure successful and timely completion of service callsEnsure that all service calls are cleared and paperwork completedOrganise Engineer diaries to ensure that time is allocated...