Aktuelle Jobs im Zusammenhang mit Freight Forwarder Customer Service Representative - Polch, Rheinland-Pfalz - Hellmann Worldwide Logistics
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Freight Forwarder Customer Service Representative
vor 2 Monaten
{"title": "Customer Service Specialist", "subtitle": "Freight Forwarding", "content": "As a key member of our customer service team, you will be the primary point of contact for our customers, sales, and operational processing in land transport. Your role will be to promote customer loyalty by accepting transport orders, being available to answer questions, and offering tailored solutions.
**Responsibilities:**
* Monitor appointment services to ensure timely delivery
* Record and commission procurement orders from customers
* Process returns and billing for special services
* Handle customer complaints and concerns
**Requirements:**
* Completed commercial training
* Experience in customer service
* High quality standards for work
* Customer focus and enthusiasm
* Teamwork skills
**Benefits:**
* Hellmann Spirit: company culture, team and company events, birthday ticket
* Work-life integration: flexible working hours and mobile working
* Additional financial benefits: holiday and Christmas bonuses, company pension schemes and capital-forming benefits
* Health & well-being: company fitness, mental health and health coaching
* Family: vacation days for caring for relatives and special events
* Professional & personal development: newcomer days, further education and training offers
* Mobility: subsidy for the Deutschlandticket, mobility subsidy, free parking spaces
* Equipment: laptop/tablet, cell phone
Join us in creating a positive and supportive work environment where you can grow and develop your skills.
At Hellmann Worldwide Logistics, we value diversity and equal opportunities. We are committed to creating an inclusive workplace where everyone feels valued and respected.
If you are passionate about delivering exceptional customer service and have a strong desire to work in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity.
We look forward to hearing from you
Best regards,
[Your Name]"}
