Night Train Service Coordinator
Vor 6 Tagen
About Newrest
At Newrest, we prioritize equality, diversity, and stability in our workforce. We believe in providing opportunities for every individual to carve out their unique career journey.
As we expand our train services across Germany, we are seeking dedicated individuals in Berlin.
Position:
Night Train Service Coordinator
Key Responsibilities:
- Assisting travelers and offering food and beverage services onboard
- Conducting ticket inspections and providing information on schedules and fares
- Serving as the primary contact for passengers
- Performing administrative duties as required
- Upon completion of training, transitioning to the role of
Overseeing the train crew and ensuring onboard safety
A Typical Workday:
Your shift begins in the evening as you board the train, helping passengers with their luggage, guiding them to their compartments, and ensuring a pleasant journey.
During the trip, you will check tickets, provide food and drink services, and deliver exceptional hospitality akin to that found in hotels.
As a Night Train Service Coordinator, you remain alert while your guests rest, ensuring a seamless journey, conducting safety inspections, and being available for any inquiries.
Upon reaching the destination, you will have the opportunity to rest at a hotel for a few hours and explore various cities.
In the evening, you will proceed to the next location.Qualifications:
- Enthusiasm for trains, travel, and customer interaction
- Strong customer service orientation
- Ability to thrive under pressure
- Excellent communication and organizational abilities
- Leadership skills
- Flexibility to work night and weekend shifts
- Proficiency in German and good command of English
- Physical and mental readiness (evaluation prior to hiring)
- Diverse and engaging responsibilities
- Opportunities for travel as part of your role
- Complimentary employee events, including sports and outings
- Additional retirement benefits and extra vacation days
- Subsidized language courses
- Supportive work environment
- Numerous opportunities for career advancement
- Assistance for any challenges you may face
No prior experience is required; comprehensive training will be provided. Enjoy travel to exciting destinations as part of your job.
Explore this opportunity with us.
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