Guest Services Coordinator
vor 4 Wochen
Position Overview:
As a Guest Services Coordinator at tristar GmbH, you will play a vital role in ensuring a welcoming atmosphere for our guests. Your responsibilities will include:
- Warmly welcoming guests and engaging with them in a friendly manner
- Overseeing the check-in and check-out processes for guests
- Managing and coordinating reservation inquiries
- Handling cash transactions and maintaining accounts receivable
- Executing all front office administrative duties autonomously
- Contributing to a smooth operational workflow
- Facilitating effective communication across all departments
Qualifications:
- Completed education in hospitality management
- Prior experience in similar roles
- Proven commitment to teamwork, independence, and accountability
- Familiarity with corporate hotel practices is preferred
- Knowledge of Opera hotel management software is advantageous
Benefits:
- Recognized leader in the hospitality sector
- Permanent employment contract
- Monthly salary increments starting at 3%
- Generous annual leave policy
- Incentives for night shifts
- Rewards program through company credit card
- Supportive and enjoyable work environment
- Structured working hours
- Compensation for overtime work
- Opportunities for career advancement within the organization
- Comprehensive training and professional development
- Potential for promotion to Front Office Supervisor
- Commitment to core values and ethical guidelines
- Support for personal and professional growth
- Provision and maintenance of uniforms
- Employee discounts on various events, services, and products
- Global hotel discounts through IHG
We are committed to fostering an inclusive environment and welcome applicants from all backgrounds, regardless of gender, age, religion, disability, sexual orientation, or other characteristics.
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