Aktuelle Jobs im Zusammenhang mit Customer Success Project Manager - Berlin, Berlin - Agicap
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Customer Success Project Manager
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Customer Success Project Manager
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Senior Customer Success Manager
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Customer Success Project Manager
vor 1 Monat
As a Customer Success Project Manager at Agicap, you will be responsible for driving operational excellence and process optimization to ensure an exceptional customer experience. Your key responsibilities will include analyzing and continuously improving operational processes, identifying performance improvement opportunities, and automating low-value-added tasks.
Key Responsibilities
Analyze and improve operational processes to ensure exceptional customer experience
Identify performance improvement opportunities and automate low-value-added tasks
Collaborate with internal teams to implement customer success initiatives
Develop training programs for team members to ensure optimal use of our platforms and adoption of new processes
Use analytical tools to gather customer success data, identify trends, and propose improvements
Qualifications
Bachelor's degree from a top engineering or business school
Excellent communication and problem-solving skills
Ability to work effectively in a dynamic environment and manage multiple tasks simultaneously
Strong analytical skills with a proven ability to translate data into meaningful actions
Passion for innovation and continuous improvement
What We Offer
Attractive remuneration
Opportunity to join a fast-growing start-up
Highly formative, empowering entrepreneurial environment with plenty of autonomy
Daily challenge working with SME managers and CEOs
Supportive and passionate working environment with a real team spirit
