Strategic Consultant

vor 2 Monaten

Mannheim, Baden-Württemberg, Deutschland Commerzbank AG Deutschland Vollzeit

Exciting Job Opportunity

We are currently seeking a dedicated First Consultant to join our team at Commerzbank AG Deutschland. Your responsibilities will include:
  • Ensuring excellent collaboration with our First customers and striving for high customer satisfaction through comprehensive consultation and needs-based analysis in standardized securities trading for accounts, payments, standardized credit transactions, deposits, brokerage, complaints, and possibly retirement planning.
  • Increasing customer loyalty and value through expert processing and consultation in all service-related matters.
  • Assisting customers in using our digital offerings and providing support in all service-related matters.
  • Active participation in customer service activities and contributing to the development of our customer service strategy.

About the Role

As a First Consultant, you will be responsible for providing expert advice and guidance to our customers, ensuring that their needs are met and exceeded. You will work closely with our customers to understand their business requirements and develop tailored solutions to meet their needs. You will also be responsible for identifying opportunities to increase customer loyalty and value, and developing strategies to achieve these goals.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will also need to have a strong understanding of our products and services, as well as the ability to analyze complex business problems and develop effective solutions.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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