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Key Holder

vor 2 Monaten

Hamburg, Hamburg, Deutschland Fred Perry Vollzeit

Job Summary:

We are seeking a highly motivated and customer-focused Key Holder to join our sales team at Fred Perry. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.

Key Responsibilities:

  • Customer Service: Greet all customers promptly and courteously, and respond to their inquiries in a professional and friendly manner.
  • Product Knowledge: Maintain a high level of product knowledge, including our latest collections and styles, and be able to make recommendations to customers.
  • Store Operations: Assist with the maintenance of the store's visual merchandising, including the display of products and the upkeep of the store's overall appearance.
  • Loss Prevention: Be proactive in preventing loss and ensuring the security of our products and store assets.
  • Till Operations: Operate the till accurately and efficiently, and handle customer transactions in a professional and courteous manner.
  • Teamwork: Work collaboratively with other members of the sales team to achieve sales targets and provide excellent customer service.

Requirements:

  • Availability: Availability to work a variety of shifts, including weekends and holidays.
  • Retail Experience: Previous retail experience is necessary, with a strong focus on customer service and sales.
  • Communication Skills: Excellent communication skills, both written and verbal.
  • Positive Attitude: A positive and enthusiastic attitude towards the Fred Perry brand and our products.

Benefits:

  • Annual Performance-Related Bonus: Eligible for an annual performance-related bonus.
  • Competitive Salary: Competitive salary and benefits package.
  • Generous Staff Discount: Generous staff discount on all Fred Perry products.
  • Generous Pension Scheme: Generous pension scheme with 8.5% company contribution.
  • Enhanced Maternity and Paternity Packages: Enhanced maternity and paternity packages.
  • Life Insurance: Life insurance.
  • Season Ticket Loan: Season ticket loan.
  • Annual Leave: 25 days annual leave plus Bank Holidays.
  • Professional Development: Regular opportunities for professional development and training.