Customer Service Representative: After Sales Support
Vor 7 Tagen
About VELUX Group
VELUX Group is a leading international manufacturer of skylights and roof windows, offering a wide range of products that bring natural light and fresh air into homes and buildings.
Our Mission
We strive to create a brighter future for people and the planet by providing innovative and sustainable solutions for indoor living.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our After Sales Service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.
Key Responsibilities
Customer Service: Respond to customer inquiries, resolve customer complaints, and provide solutions to customer issues.
Order Management: Coordinate and manage customer orders, including processing and shipping.
Inventory Management: Monitor and manage inventory levels to ensure timely delivery of products to customers.
Communication: Communicate effectively with customers, internal teams, and external partners to ensure seamless customer service.
Problem-Solving: Analyze and resolve customer complaints and issues in a timely and professional manner.
Requirements
Education: High school diploma or equivalent required; degree in business, marketing, or related field preferred.
Experience: 1-2 years of customer service experience in a fast-paced environment.
Skills: Excellent communication and problem-solving skills; ability to work in a team environment; proficiency in Microsoft Office and customer relationship management software.
What We Offer
Competitive Salary: Competitive salary and benefits package.
Opportunities for Growth: Opportunities for career growth and professional development.
Collaborative Work Environment: Collaborative and dynamic work environment with a team of experienced professionals.
Recognition and Rewards: Recognition and rewards for outstanding performance and contributions to the team.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and cover letter, to our online application portal.
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Hamburg, Hamburg, Deutschland VELUX Group VollzeitWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative in the After Sales Support department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.The ideal candidate will have a strong...
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Hamburg, Hamburg, Deutschland VELUX Group VollzeitWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative in the After Sales Support department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.The ideal candidate will have a strong...
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Hamburg, Hamburg, Deutschland VELUX Group VollzeitWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative in the After Sales Support department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.The ideal candidate will have excellent...
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Hamburg, Hamburg, Deutschland VELUX Group VollzeitWe are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative in the After Sales Support department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.The ideal candidate will have excellent...
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