IT Support Specialist

vor 4 Wochen


Munich, Bayern, Deutschland deeploi GmbH Vollzeit

At deeploi GmbH, we're revolutionizing the IT industry with our cutting-edge Operating System. As an IT Support Specialist, you'll be part of a dynamic team that's shaping the future of technology.

Key Responsibilities
  • Provide exceptional customer service, resolving issues efficiently and effectively
  • Collaborate with level 2 experts to resolve complex problems
  • Ensure accurate tracking of customer interactions and issues in our ticket system
  • Develop a strong understanding of our IT infrastructure and services
Requirements
  • Completed training as an IT specialist for system administration or relevant professional experience
  • Proficient in English and German (C1 level)
  • Strong service mindset, with a customer-centered approach
  • Independent and solution-oriented work style
  • Hands-on mentality and willingness to learn
What We Offer
  • Attractive compensation package, including Virtual Stock Option Plan (VSOP)
  • High responsibility and ownership from day one
  • Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits
  • Office locations in Munich and Berlin-Mitte

We're looking for talented individuals who share our passion for innovation and customer satisfaction. If you're a motivated and detail-oriented professional, we encourage you to apply.


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