Customer Service Supervisor
vor 3 Wochen
NYX Hotels are vibrant, open, and inspiring lifestyle hubs. Each hotel embodies the unique spirit of its city. Our brand is named after NYX, the Greek goddess of night.
Our guests are welcomed by the 'City Lovers', our hotel staff who are locals passionate about their city and eager to share that enthusiasm with our guests every day.
What We Offer- 30 days of annual leave and a 38-hour workweek
- Sunday and public holiday pay
- Annual leave and Christmas bonuses, plus additional special incentives
- Bike leasing
- A €20 contribution towards public transportation tickets
- Free online language courses
- An unlimited employment contract
- Discounts on overnight stays and meals at Fattal Hotel Group restaurants
- Global networking through our internal employee app 'LEAPP'
- Support for balancing work and family life
- Training and development programs at our Leonardo Academy
- Team events
- Daily checks of rooms and floors to ensure cleanliness and order
- Monitoring and guidance of external contractors in the Housekeeping department
- Control of public areas
- Maintenance of quality standards
- Implementation of departmental goals
- Ensuring a smooth and efficient workflow in Housekeeping
- BE YOURSELF - Be authentic and genuine
- Previous experience in a comparable position in the hotel industry (e.g. as a housekeeper or housekeeping manager)
- Leadership experience is an asset
- Team player with a friendly and guest-oriented mindset
- Organizational skills
- Good language skills in German and English
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