Customer Service Specialist
vor 2 Wochen
We are seeking a highly motivated and organized Customer Service Specialist to join our team at FUCHS Group. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Provide timely and effective responses to customer inquiries and concerns
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to ensure seamless customer service and support
- Develop and maintain strong relationships with customers to drive loyalty and retention
- Stay up-to-date with product knowledge and industry trends to provide expert advice and guidance
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Proficiency in Microsoft Office and customer relationship management software
- High school diploma or equivalent required; degree in business or related field preferred
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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Customer Engagement Specialist
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vor 3 Wochen
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