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IT Support Specialist

vor 2 Monaten


Ulm, Baden-Württemberg, Deutschland AVASO Technology Solutions Vollzeit
About AVASO Technology Solutions

We are a global organization providing IT services to clients across multiple industries. Our team is passionate about delivering best-of-breed technology solutions to enterprises of all sizes.

Job Summary

We are seeking an IT Support Specialist to join our team in Ulm, Germany. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and collaborating with our team to deliver exceptional customer service.

Key Responsibilities
  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with hardware, software, and applications
  • Collaborate with our team to deliver exceptional customer service
  • Document and track technical issues and resolutions
  • Participate in ongoing training and professional development to stay up-to-date with the latest technologies and best practices
Requirements
  • Bachelor's degree in Computer Science or related field
  • CompTIA A+ certification or equivalent
  • Minimum of 18 months of IT experience
  • Excellent analytical, troubleshooting, and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.