Dutch Speaking Collections Specialist

vor 4 Wochen


Berlin, Berlin, Deutschland Mercedes-Benz Vollzeit

As a Dutch Speaking Collections Specialist at Mercedes-Benz, you will play a vital role in our commercial business around financial services for Mercedes-Benz vehicles. Our team is responsible for the whole commercial business, from smart cars to buses, and we offer our customers and dealers a premium service in leasing, financing, and insurance products. We are looking for a highly driven individual with a strong learning ability and a strong urge to attain the very best results and continuously improve themselves.

Key responsibilities include:

  • Reaching out to delinquent customers using telephone and email to negotiate and collect monthly installments.
  • Finding the most optimal way to convey the message and persuading the customer by applying conversation and negotiation skills and innovative approach.
  • Conducting extensive research to find contact numbers and email addresses of clients that cannot be reached.
  • Designating and optimizing conversation strategies to identify and cope with different customer attitudes.
  • Cooperating and liaising with colleagues of different departments based in Brussels, Luxembourg, and Utrecht on individual matters.

We offer a competitive salary, flexible working time models, and a variety of employee discounts. If you are a motivated and results-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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