Technical Support Specialist
vor 2 Wochen
At GULP – experts united, we are currently seeking a skilled Technical Support Specialist to join our team. As a 2nd level supporter, you will be responsible for processing user requests and incidents forwarded from the 1st level, classifying faults and requests, and resolving problems as part of 2nd level support.
What We Offer
- Attractive salary and long-term job security through group affiliation
- Extensive social benefits, including Christmas and vacation bonuses
- Company pension allowance after the end of the probationary period
- Special conditions when purchasing concert tickets, electronic devices, sports equipment, and more
- Regular team events such as summer parties and Christmas parties
Your Tasks
- Processing user requests and incidents that are forwarded from the 1st level
- Classifying faults and requests with subsequent resolution of the problems as part of 2nd level support
- Recording and monitoring service tickets
- Managing user support via remote solutions
- Working closely with 3rd level support
- Support with evaluation and project topics
- Contributing to the creation of FAQs, documentation, and manuals
Your Profile
- Completed training as an IT specialist or a comparable qualification
- Sound knowledge in one or more of the following areas: Client hardware and software, Apple Mac, printers, and Office applications
- Good knowledge of German
- High customer and user orientation
- A solution-oriented work approach and service mindset
Why Work with Us?
We value equal opportunities and welcome applications from people with disabilities, whose inclusion is of particular concern to us.
-
Technical Support Specialist
vor 1 Woche
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitAt GULP – experts united, we're seeking a skilled Technical Support Specialist to join our team. As a 2nd level supporter, you'll be responsible for processing user requests and incidents, classifying faults, and resolving problems.Your Key ResponsibilitiesProcessing user requests and incidents from the 1st levelClassifying faults and resolving problems as...
-
Technical Support Specialist
vor 1 Woche
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitAt GULP – experts united, we are seeking a skilled Technical Support Specialist to join our team. As a 2nd level supporter, you will play a crucial role in resolving user requests and incidents that are forwarded from the 1st level.Your Key ResponsibilitiesClassify faults and requests with subsequent resolution of the problems as part of 2nd level...
-
Technical Support Specialist
vor 2 Wochen
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitAt GULP – experts united, we're seeking a skilled Technical Support Specialist to join our team. As a 2nd level supporter, you'll play a crucial role in resolving user requests and incidents, working closely with 3rd level support and contributing to the creation of FAQs, documentation, and manuals.About the RoleProcess user requests and incidents...
-
IT Support Specialist
vor 4 Wochen
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitAre you looking for a challenging role in the IT sector? We have an exciting opportunity for a qualified Second Level Supporter to join our team at GULP – experts united in Heilbronn.About the JobWe are seeking a skilled IT professional to provide technical support to our customers. As a Second Level Supporter, you will be responsible for processing user...
-
IT Support Specialist
vor 4 Wochen
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitAre you looking for a challenging role in the IT sector? We have an exciting opportunity for a qualified Second Level Supporter to join our team at GULP – experts united in Heilbronn.About the JobWe are seeking a skilled IT professional to provide technical support to our customers. As a Second Level Supporter, you will be responsible for processing user...
-
IT Support Specialist
vor 3 Wochen
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitAre you looking for a challenging role in the IT sector? We are currently seeking a qualified Second Level Supporter to join our team at GULP – experts united in Heilbronn.About the JobWe are looking for a skilled IT professional to provide technical support to our customers. As a Second Level Supporter, you will be responsible for processing user requests...
-
IT Support Specialist
vor 3 Wochen
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitAre you looking for a challenging role in the IT sector? We are currently seeking a qualified Second Level Supporter to join our team at GULP – experts united in Heilbronn.About the JobWe are looking for a skilled IT professional to provide technical support to our customers. As a Second Level Supporter, you will be responsible for processing user requests...
-
IT Support Specialist
vor 1 Monat
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitJob Title: Second Level SupporterAt GULP – experts united, we are seeking a qualified Second Level Supporter to join our team. As a Second Level Supporter, you will be responsible for processing user requests and incidents, classifying faults and requests, and resolving problems as part of 2nd level support.Key Responsibilities:Processing user requests and...
-
IT Support Specialist
vor 1 Monat
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitJob Title: Second Level SupporterAt GULP – experts united, we are seeking a qualified Second Level Supporter to join our team. As a Second Level Supporter, you will be responsible for processing user requests and incidents, classifying faults and requests, and resolving problems as part of 2nd level support.Key Responsibilities:Processing user requests and...
-
IT Support Specialist
vor 3 Wochen
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitJob Title: Second Level SupporterAt GULP – experts united, we are currently seeking a qualified Second Level Supporter to join our team. As a Second Level Supporter, you will be responsible for processing user requests and incidents that are forwarded from the 1st level, classifying faults and requests with subsequent resolution of the problems as part of...
-
IT Support Specialist
vor 3 Wochen
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitJob Title: Second Level SupporterAt GULP – experts united, we are currently seeking a qualified Second Level Supporter to join our team. As a Second Level Supporter, you will be responsible for processing user requests and incidents that are forwarded from the 1st level, classifying faults and requests with subsequent resolution of the problems as part of...
-
IT Infrastructure Specialist
vor 2 Wochen
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitIT Infrastructure Specialist At GULP – experts united, we are seeking an IT Infrastructure Specialist to join our team. As an IT Infrastructure Specialist, you will be responsible for the installation, maintenance, and support of our IT systems. Your tasks will include: Installation of hardware and software Updating and maintenance of server...
-
IT Infrastructure Specialist
vor 2 Wochen
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitAt GULP – experts united, we are seeking a skilled IT Infrastructure Specialist to join our team. As an IT Infrastructure Specialist, you will be responsible for the installation, maintenance, and support of our IT systems.Key Responsibilities:Installation and maintenance of hardware and softwareAdministration and technical support of the Microsoft-based...
-
IT Infrastructure Specialist
vor 1 Woche
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitAre you looking for a challenging role in IT infrastructure management? We have an exciting opportunity for an IT Infrastructure Specialist to join our team at GULP – experts united.Key Responsibilities:Installation and maintenance of hardware and software systemsAdministration and technical support of Microsoft-based system landscapesEnsuring the smooth...
-
IT Infrastructure Specialist
vor 1 Woche
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitAt GULP – experts united, we are seeking a skilled IT Infrastructure Specialist to join our team. The ideal candidate will have training in the IT sector or comparable training or studies with several years of professional experience.Key Responsibilities:Installation of hardware and software, updating and maintenance of server and client...
-
Ophthalmologist Specialist
vor 3 Wochen
Heilbronn, Baden-Württemberg, Deutschland Dr. Berret & Kollegen VollzeitJob DescriptionOur practice is a large specialist practice with multiple locations in Heilbronn and surrounding areas. We offer modern technical equipment and continuous updates of diagnostic devices. We have a supportive and motivated team.We are looking for a specialist who wants to work conservatively or also operatively. As a practice leader, you will...
-
Ophthalmologist Specialist
vor 3 Wochen
Heilbronn, Baden-Württemberg, Deutschland Dr. Berret & Kollegen VollzeitJob DescriptionOur practice is a large specialist practice with multiple locations in Heilbronn and surrounding areas. We offer modern technical equipment and continuous updates of diagnostic devices. We have a supportive and motivated team.We are looking for a specialist who wants to work conservatively or also operatively. As a practice leader, you will...
-
Technical Sales Engineer
vor 2 Monaten
Heilbronn, Baden-Württemberg, Deutschland Amphenol-Tuchel Electronics GmbH VollzeitJob SummaryWe are seeking a highly skilled and motivated Technical Sales Engineer to join our team at Amphenol-Tuchel Electronics GmbH. As a Technical Sales Engineer, you will play a key role in the development and execution of our international technical sales strategy.Key ResponsibilitiesDevelop and maintain strong relationships with international...
-
Technical Sales Engineer
vor 2 Monaten
Heilbronn, Baden-Württemberg, Deutschland Amphenol-Tuchel Electronics GmbH VollzeitJob SummaryWe are seeking a highly skilled and motivated Technical Sales Engineer to join our team at Amphenol-Tuchel Electronics GmbH. As a Technical Sales Engineer, you will play a key role in the development and execution of our international technical sales strategy.Key ResponsibilitiesDevelop and maintain strong relationships with international...
-
Automotive Application Specialist
vor 1 Woche
Heilbronn, Baden-Württemberg, Deutschland GULP – experts united VollzeitYour career is no coincidence. Benefit from our unique network: GULP – experts united is currently looking for an Automotive Application Specialist in the area. Are you an engineer looking for a new challenge in the automotive industry? Trust our expertise and use our springboard to success. We value equal opportunities and welcome applications from people...