Manager Product Services

Vor 5 Tagen


Frankfurt am Main, Hessen, Deutschland Simon-Kucher & Partners Vollzeit
Drive Digital Transformation as a Product Services Manager

We are seeking a highly skilled Product Services Manager to join our team at Simon-Kucher & Partners. As a key member of our organization, you will play a critical role in driving digital transformation and delivering exceptional results for our clients.

About the Role

The Product Services Manager will be responsible for leading client-specific delivery and customization projects, ensuring timely and budget-friendly delivery of high-quality solutions. You will work closely with clients, consultants, and developers to translate business needs into digital solutions, leveraging your technical expertise and industry knowledge.

Key Responsibilities
  • Support sales teams by conducting discovery meetings and performing client demos
  • Create technical solution presentations and proposals
  • Define digital solution scope by translating technical and business requirements into user stories
  • Perform requirements engineering with business and technical stakeholders, as well as concepting and estimating the optimal solution
  • Consult business and technical stakeholders on implementing and integrating software from the client's end
  • Lead proof of value projects and ensure successful delivery
  • Provide product training to clients and serve as the key contact person during the hyper-care phase
  • Offer key feedback to product management for the general product roadmap
  • Remain a key contact for major clients after implementation
  • Provide insights for client demand, product improvements, roadmap, and product strategy
Requirements
  • Bachelor's or master's degree in business, computer science, or a related field, with +3 years of professional experience in IT consulting or software implementations
  • Technical expertise to create and discuss technical concepts with IT stakeholders and developers
  • Well-founded experience with IT project management and agile methodologies
  • Knowledge of and enthusiasm for technology trends and digital topics, including cloud technologies, app development, and AI concepts
  • Understanding of client needs and ability to communicate effectively among project stakeholders
  • Refined problem-solving skills to translate business needs into digital solutions
  • Strong interpersonal and communication skills, with the ability to work proactively, reliably, and enthusiastically with clients, consultants, and developers
  • Industry knowledge in Consumer Goods, Retail, Wholesale, Industrials, or other B2B markets is a plus
  • Fluency in English and German
About Simon-Kucher & Partners

Simon-Kucher & Partners is a global consultancy with over 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value.

We believe in building a culture that embraces diversity, equity, and inclusion, creating an environment in which our people feel valued, are able to be themselves, and feel their contribution matters. If we get that right, remarkable things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients, and, of course, our business.


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