Evening Service Manager
vor 3 Wochen
Job Summary:
We are seeking a skilled Evening Service Leader to join our team at The Gelato Fiasco, Inc. in Brunswick, Maine. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities:
- Lead by example, demonstrating a passion for customer service and a commitment to excellence
- Train and mentor colleagues to meet high service standards
- Support the store manager and company-wide general manager in achieving operational goals
- Collaborate with colleagues to maintain a clean and welcoming store environment
- Problem-solve issues that arise during shifts and provide solutions to ensure customer satisfaction
Requirements:
- At least one year of experience in a customer-focused environment, preferably in the food or retail industry
- Excellent communication and interpersonal skills
- Ability to work a flexible schedule, including evenings and weekends
- Strong problem-solving and conflict resolution skills
- Ability to work in a fast-paced environment and maintain a positive attitude under pressure
What We Offer:
- Competitive hourly rate of $25
- Health insurance options available after 60 days
- 401k plan available after one year of service
- Free coffee and gelato
- A fun and dynamic work environment
About Us:
The Gelato Fiasco, Inc. is a Maine-owned company that has been featured in various publications, including Bon Appetit, Food & Wine, and O: The Oprah Magazine. We are committed to providing exceptional customer service and creating a unique experience for our guests.
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