Evening Service Manager

vor 3 Wochen


Braunschweig, Niedersachsen, Deutschland The Gelato Fiasco, Inc. Vollzeit

Job Summary:

We are seeking a skilled Evening Service Leader to join our team at The Gelato Fiasco, Inc. in Brunswick, Maine. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.

Key Responsibilities:

  • Lead by example, demonstrating a passion for customer service and a commitment to excellence
  • Train and mentor colleagues to meet high service standards
  • Support the store manager and company-wide general manager in achieving operational goals
  • Collaborate with colleagues to maintain a clean and welcoming store environment
  • Problem-solve issues that arise during shifts and provide solutions to ensure customer satisfaction

Requirements:

  • At least one year of experience in a customer-focused environment, preferably in the food or retail industry
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong problem-solving and conflict resolution skills
  • Ability to work in a fast-paced environment and maintain a positive attitude under pressure

What We Offer:

  • Competitive hourly rate of $25
  • Health insurance options available after 60 days
  • 401k plan available after one year of service
  • Free coffee and gelato
  • A fun and dynamic work environment

About Us:

The Gelato Fiasco, Inc. is a Maine-owned company that has been featured in various publications, including Bon Appetit, Food & Wine, and O: The Oprah Magazine. We are committed to providing exceptional customer service and creating a unique experience for our guests.



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