Automotive Customer Support Specialist
Vor 7 Tagen
Automotive Customer Support Specialist
- Assist in assessing client inquiries related to automotive services
- Development of automated evaluation processes
- Collaboration with clients on quality assurance documentation
- Preparation of quality assurance reports
- Investigation of client feedback and formulation of corrective action reports
- Evaluating internal quality issues and making informed quality decisions in exceptional circumstances
- Initiating corrective measures, rework procedures, and service holds
- Assessing the effectiveness of measurement and testing methodologies
- Generating quality performance metrics
- Conducting internal quality audits and ensuring follow-up on action items and effectiveness assessments
E-Max Profiles Burg GmbH is seeking an Automotive Customer Support Specialist to enhance their team. The ideal candidate will possess a strong background in quality management and exhibit meticulous attention to detail. If you are dedicated to maintaining high standards of service quality and thrive in a team-oriented setting, we encourage you to consider this opportunity.
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