IT Business Process Manager
vor 4 Wochen
Job Overview
The IT Business Process Manager will be responsible for ensuring the efficient and reliable operation of the Quality Information Management System (QIMS) in all QA laboratories. This includes maintenance, configuration, and continuous improvement of the system to meet current and future business processes.
Key Responsibilities
- Responsible for existing QIMS application for all QA laboratories in 3 different locations
- Responsible for QIMS configuration, permissions, set up maintenance and continuous improvement to ensure an efficient and reliable operation according to current and future business processes
- Collaboration with QIMS power users and JTI Global IT teams to gather business requirements concerning new / revised business processes in QIMS, validation of functional requirements, configuration, user acceptance testing and final implementation in QIMS production environment
- Implementation of new business processes in QIMS either by using full toolset for administration or by addressing formal Change Request to JTI Global IT teams contributing actively to all phases until successful implementation
- Collaboration with all QIMS power users and JTI Global IT teams to ensure detailed and relevant documentation of requirements, follow-up on software application development stages, acceptance testing and implementation of all future business processes.
- Implementation of online data collection for QA laboratory instruments either by configuration in collaboration with local IT or by addressing routine change requests to JTI Global IT teams
- Creation of new analysis reports with ART (Advanced Reporting Tool) QIMS module, by simple design template-based or by advanced design T-SQL-based, upon request of QIMS power users and QA Management
- 1st level support for QIMS users' community and supervise data correction actions in QIMS.
Requirements
- Relevant educational background: University degree e.g. Computer Science or University degree in technical/scientific field
- Practical experience: Sound working experience in similar roles, including development and/or administration of complex Microsoft SQL database applications. Experience with root cause analysis
- Valuable knowledge: Strong knowledge in on-line data acquisition, data management and T-SQL based advanced reporting. Knowledge in SAP business processes designed for specification management and production plants
- Special strengths: Business focus, sound analytical capabilities and problem-solving skills. Fluent in English, written and spoken. Business knowledge of cigarette production processes as well as R&D and QA processes as advantage
- Suitable personality: Pro-activeness and sense of responsibility. Ability to work effectively in a diversified team and in an international environment
About JTI
JTI is a leading international tobacco company with locations in more than 130 countries and world-famous brands such as Winston, Camel and American Spirit. With our brands Nordic Spirit, Logic and Ploom, we also focus on growth through innovations in the field of reduced risk products. In Germany, we are the largest employer in our industry with over 2,000 employees.
Benefits
- Your team: You will work in an open and international working environment with approx. 60 nations at the Trier site.
- Your remuneration: Above-average pay including 13th and 14th monthly salary and bonus as well as annual reviews. Individual company pension scheme and capital-forming benefits.
- Your meals: Our subsidized company canteen and numerous snack and coffee vending machines ensure your physical well-being.
- Your appreciation: You will receive regular feedback from us and, as your personal safety is important to us, we also protect you in your private life with our JTI accident insurance.
- Your work-life balance: You should enjoy your work That's why we offer you 30 days of vacation for personal relaxation.
- Your development: We focus on your personal development. We support you with a wide range of internal training courses as well as external training and development opportunities that are tailored specifically to you.
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