Customer Service Representative
Vor 5 Tagen
Job Title: Customer Service Representative
Company: Gothaer Versicherungsbank VVaG
Welcome to Gothaer, where authenticity, teamwork, and individual freedom are valued. As a key member of our team, you will play a vital role in helping customers with their insurance needs.
Your Role:
- Act as the primary point of contact between customers, insurance agents, and the corporate headquarters within a Gothaer agency
- Coordinate customer appointments and provide administrative support to the agency management and advisors
- Handle insurance claims and ensure a seamless claims process
- Implement customer retention strategies and initiatives to expand the customer base
Your Profile:
- Completed a commercial apprenticeship or similar qualification, or are looking to start as a newcomer
- Strong sales skills and customer-oriented mindset
- Proficient in administrative tasks with a proactive approach
- Comfortable using digital tools for organization
What We Offer:
- Join the experienced team at Gothaer Bezirksdirektion Frank Schmidt
- Benefit from local support and expertise
- Access to development opportunities through seminars, eLearnings, and training programs
- Experience stability from over 200 years in the industry
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