Customer Service Representative

Vor 5 Tagen


Berlin, Berlin, Deutschland Gothaer Vollzeit

Job Title: Customer Service Representative

Company: Gothaer Versicherungsbank VVaG

Welcome to Gothaer, where authenticity, teamwork, and individual freedom are valued. As a key member of our team, you will play a vital role in helping customers with their insurance needs.

Your Role:

  • Act as the primary point of contact between customers, insurance agents, and the corporate headquarters within a Gothaer agency
  • Coordinate customer appointments and provide administrative support to the agency management and advisors
  • Handle insurance claims and ensure a seamless claims process
  • Implement customer retention strategies and initiatives to expand the customer base

Your Profile:

  • Completed a commercial apprenticeship or similar qualification, or are looking to start as a newcomer
  • Strong sales skills and customer-oriented mindset
  • Proficient in administrative tasks with a proactive approach
  • Comfortable using digital tools for organization

What We Offer:

  • Join the experienced team at Gothaer Bezirksdirektion Frank Schmidt
  • Benefit from local support and expertise
  • Access to development opportunities through seminars, eLearnings, and training programs
  • Experience stability from over 200 years in the industry


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