Customer Service Representative

vor 3 Wochen

Ulm, Baden-Württemberg, Deutschland Trimble Vollzeit
Join Our Team as a Customer Care Specialist

We're looking for a talented individual to join our team as a Customer Care Specialist. As a key member of our customer support team, you'll play a vital role in ensuring our customers receive exceptional service and support.

About the Role

This is a fantastic opportunity to work with a leading company in the logistics industry. As a Customer Care Specialist, you'll be responsible for providing top-notch support to our customers, resolving their queries and issues in a timely and professional manner.

Key Responsibilities
  • Provide exceptional customer service and support via phone, email, and chat
  • Analyze and resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a deep understanding of our products and services
  • Stay up-to-date with industry trends and developments
What We Offer

We offer a dynamic and supportive work environment, with opportunities for growth and development. As a Customer Care Specialist, you'll have the chance to work with a talented team of professionals who are passionate about delivering exceptional customer service.

Requirements
  • Fluent German, French, Spanish, and English language skills
  • First experience in customer service or customer care
  • Fast technical comprehension and ability to learn quickly
  • High level of organizational skills, proactivity, and reliability
Why Join Us?

We're a company that values diversity, equity, and inclusion. We believe in celebrating our differences and actively seeking to add members to our community who represent our customers and the places we live and work. We offer a range of benefits and programs to support our employees' well-being and success.

We're committed to making a positive impact in the world. Our company is dedicated to using technology to improve the lives of people and communities around the globe.

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