Customer Service Representative

vor 2 Wochen


Ulm, Baden-Württemberg, Deutschland Trimble Vollzeit

At Trimble, we're transforming the logistics industry with innovative solutions. We're seeking a talented Customer Care Specialist to join our team.

About the Role

We're looking for a skilled professional to provide exceptional customer support and service. As a Customer Care Specialist, you'll be the primary point of contact for our customers, resolving their inquiries and issues in a timely and professional manner.

Key Responsibilities

  • Provide top-notch customer support via phone, email, and chat
  • Analyze and resolve customer inquiries and issues related to our platform
  • Support customers with their queries regarding received invoices
  • Perform administrative tasks such as problem analysis, information provision, training, and small translations
  • Work collaboratively with our team to ensure seamless customer experience

What We Offer

We're committed to creating a diverse and inclusive work environment where everyone feels valued and empowered. As a Customer Care Specialist, you'll enjoy:

  • A dynamic and supportive team environment
  • Opportunities for growth and professional development
  • A comprehensive benefits package
  • A chance to work with a leading company in the logistics industry

Requirements

To succeed in this role, you'll need:

  • Fluent German, Spanish, and English language skills
  • First experience in Customer Service or Customer Care
  • Fast technical comprehension and ability to learn quickly
  • High level of organizational skills, proactivity, and reliability

Join Our Team

We're excited to welcome talented individuals who share our passion for innovation and customer satisfaction. If you're a motivated and customer-focused professional, we encourage you to apply for this exciting opportunity.



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