Customer Service Representative
vor 2 Wochen
At Trimble, we're on a mission to transform the logistics industry through innovative solutions. We're seeking a talented Customer Care Specialist to join our team and help us achieve this goal.
About the Role
We're looking for a highly motivated and organized individual to support our customers in their daily work. As a Customer Care Specialist, you'll be responsible for analyzing and answering customer inquiries, providing administrative support, and helping to resolve issues in a timely and professional manner.
Key Responsibilities
- Provide exceptional customer service and support via phone, email, and chat
- Analyze and resolve customer inquiries and issues in a timely and professional manner
- Support customers with their queries regarding received invoices and platform usage
- Perform administrative tasks such as problem analysis, information provision, and small translations
- Work collaboratively with the team to achieve business objectives
What We Offer
We're committed to creating a diverse and inclusive work environment that values and celebrates individual differences. As a Customer Care Specialist, you'll have the opportunity to work with a talented team, develop your skills and expertise, and contribute to the success of our company.
Requirements
- Fluent German, French, and English language skills
- First experience in Customer Service or Customer Care
- Fast technical comprehension and ability to learn new skills
- High level of organizational skills, proactivity, and reliability
Why Join Us?
At Trimble, we're passionate about making a positive impact on the logistics industry. We're committed to innovation, diversity, and inclusion, and we're looking for talented individuals who share our values. If you're a motivated and organized individual who is passionate about customer service, we'd love to hear from you.
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