Transportation Solutions Specialist

Vor 3 Tagen

Mönchengladbach, Nordrhein-Westfalen, Deutschland Hyva Vollzeit

About Us

Hyva Group is a leading global provider of innovative and highly efficient transport solutions. Our company is committed to the development, production, marketing, and distribution of components used in hydraulic loading and unloading systems on trucks and trailers.

We operate in more than 110 countries with over 3,500 employees worldwide. Our group encompasses over 30 subsidiaries globally, with an extraordinary sales and service coverage and 14 production facilities in Brazil, China, Germany, India, and Italy, serving more than 20,000 customers.

Job Overview

The Transportation Solutions Specialist increases sales through customer value creation by ensuring our products perform best in various applications, including the pre-sales process. This role identifies the ideal product fit on different sites with specific methods and applications and defines and optimizes customer-specific solutions in collaboration with the customer.

Main Responsibilities

  • SUPPORT SALES AND CUSTOMERS IN DEFINING THE BEST POSSIBLE PRODUCT SELECTION AND SYSTEM SOLUTION FOR THEIR OPERATION (PRE-SALES PHASE); CREATING TRAILER WIN CONCEPTS, OFFER DRAWINGS (AUTOCAD), SEBIS CODES;
  • MANAGE TECHNICAL WORK-PREPARATIONS OF SOLD TRANSPORT SOLUTIONS, INCLUDING DESIGNS, PROJECT FOLDERS, PROPER CREATION OF TECHNICAL DOCUMENTATION AND QUALITY LEVEL;
  • OPERATE INTERNAL HELP DESK TO ANSWER QUERIES FROM SALES/CUSTOMERS/PRODUCT MANAGERS/PRODUCT SPECIALISTS ON TECHNICAL ISSUES;
  • PROVIDE TECHNICAL COMMERCIAL SUPPORT TO SALES TEAM;
  • STUDY THE OPERATION AND PRODUCT TO MAKE INFORMED RECOMMENDATIONS FOR OPERATIONAL, SYSTEM OR PRODUCT-RELATED IMPROVEMENTS;
  • PROVIDE INPUT TO R&D ENGINEERING (ALL LOBS) FOR CONTINUOUS PRODUCT IMPROVEMENT AND YEAR MODEL UPGRADES;
  • ENSURE EVALUATION AND INTEGRATION OF CUSTOMER FEEDBACK;
  • PROVIDE ALL NECESSARY PRODUCT INFORMATION THAT MAY BE REQUIRED IN SUPPORT OF SALES;
  • RESPONSIBLE FOR MANAGEMENT OF VARIOUS DOCUMENTATION MATERIALS, SUCH AS CONSTRUCTION GUIDELINES, PROJECT FILES AND TECHNICAL MANUALS;
  • DEFINE AND EXECUTE TRAININGS FOR TRAINERS, PRODUCT MANAGERS AND CUSTOMERS (COUNTRY & DEALER LEVEL);
  • USE HYVA GLOBAL PROCESSES AND TOOLS FOR THESE TASKS.

What We Offer

  • A Competitive Salary: $80,000 - $110,000 per year, adjusted annually based on performance;
  • A Dynamic Work Environment;
  • Opportunities for Professional Growth;
  • Great Place to Work Certified Countries;
  • Work-Life Balance;
  • Nice Extras Such as Company Activities During the Year.

Diversity

We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.

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