IT Support Specialist
vor 2 Wochen
We are seeking a highly skilled and experienced IT Support Specialist to join our team at EU|FH – Hochschule für Gesundheit | Soziales | Pädagogik. As an IT Support Specialist, you will be responsible for providing technical support to our staff and students, troubleshooting and resolving IT-related issues, and ensuring the smooth operation of our IT systems.
Key Responsibilities:- Provide first- and second-level technical support to staff and students via phone, email, and in-person.
- Troubleshoot and resolve IT-related issues, including hardware and software problems.
- Configure and maintain IT systems, including network devices, servers, and workstations.
- Develop and implement IT policies and procedures to ensure compliance with EU|FH standards.
- Collaborate with other teams to ensure seamless integration of IT services.
- 3+ years of experience in IT support or a related field.
- Strong knowledge of IT systems, including network protocols, operating systems, and software applications.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- High school diploma or equivalent required; bachelor's degree preferred.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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