Technical Support Specialist

vor 3 Stunden

Rostock, Mecklenburg-Vorpommern, Deutschland IMAGE Information Systems Vollzeit
About IMAGE Information Systems

We are a leading provider of radiological image processing and diagnostics solutions, with a strong presence in the global market. Our company is committed to delivering innovative software solutions that meet the needs of our customers.

Job Title: Employee Technical Support

We are seeking a highly skilled and motivated Technical Support Specialist to join our team in Rostock. As a key member of our service department, you will be responsible for providing technical support to our customers and dealers, ensuring they get the most out of our solutions.

Key Responsibilities:
  • Install and configure our innovative medical IT systems
  • Provide expert technical support to customers and dealers, resolving issues and improving their productivity
  • Collaborate with our development team to identify and resolve technical challenges
  • Work closely with our sales team to ensure seamless customer onboarding and support
Requirements:
  • Successful completion of vocational training as an IT specialist for system integration or a comparable degree
  • Excellent communication and problem-solving skills
  • Proficiency in German and English languages
What We Offer:
  • A dynamic and young team with a mix of experienced employees and trainees
  • Flexible working hours and remote work options
  • Opportunities for further training and development
  • International cooperation and collaboration with colleagues from diverse backgrounds
  • A modern and family-like working atmosphere in the heart of Rostock
Benefits:
  • Up to 40 vacation days per year
  • Flexible working hours and remote work options
  • Modern lunch rooms with a variety of amenities
  • Health coaching and health days
  • Supplementary company health insurance
  • Capital-forming benefits

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