Site Operations Manager
vor 2 Monaten
Site Manager
Role Summary
Under general supervision, responsibilities include planning, scheduling, directing, application engineering, procurement, field installation, start-up and close out of assigned projects. Ensures projects are effectively executed within budgeted cost, time schedules and ensure positive cash flow. In addition, you will be a key point of contact with the customer and responsible for maximising customer satisfaction, safety and quality assurance on all assigned projects.
Job Responsibilities
• Manages on site
• Oversees and coordinates many aspects for projects from award through to completion including:
- Overall site management of projects for successful and timely completion within budget as required by the contract
- Preparing project installation plans, managing the plans and preparing and implemented job procedures
- Representing the business in client and site meetings and taking / owning actions
• Translates a variety of customer needs / requirements into detailed proposals and project implementation plans to meet customer requirements
• Reviews and approves estimated costs prior to bid
• Provides technical assistance to Sales force as and when required
• Supervises project design engineering
• Supervises installation, labour and subcontractors
• Prepares project schedules, subcontracts, change proposals and project invoices; assists with collections on projects
• Effectively communicates project requirements to Project team and wider organisation as and when required and maintains accurate and up-to-date records of job status, job changes, material flow and other control records necessary for processing of internal and external reports
• Acts as "our customer's best service provider" at all times, thereby ensuring the company is the customer's first choice for service
• Identifies and escalates potential project risks and develops / implements strategies to minimise impact and control deviations from estimated costs and project deadlines
• Proactively communicates project schedules, project change proposals and related project activities on a regular basis with customers and seeks to continuously improve customer satisfaction
• Coordinates the procurement of materials, supplies, services and controls necessary for timely and cost-effective completion of projects within budget
• Manages on site Contractors / Installers
• Establishes project milestones and analyses costs
• Exposure to financial systems to review actual versus estimated job costs
• Provides timely and accurate project cost reports
• Identifies reasons for low job site productivity and determines the impact of this on the projects
• Adjusts or corrects project plans and / or project cost estimates as necessary to meet financial goals
• Manages the execution and review of all scope of work, terms and conditions in customer contracts including cost control, delivery fulfilment and quality of service and other customer requirements as they arise
• May perform a limited range of managerial responsibilities including but not limited to:
- Mentoring, coaching and developing colleagues
- Planning, assigning and directing work
- Performance management
- Project budgeting
- Overseeing subcontractor selection process and work
• Performs other duties and responsibilities as requested or required
Skills Required
• Basic project management experience in a technical environment (building automation systems, fire alarm systems and / or electronic security systems)
• Developing coaching, mentoring, and staff development skills
• Solid leadership orientation – actively seeking ways in which to act as a role model and guide, develop and mentor others within the organisation
• Developing team leadership, team building and facilitation skills
• Showing initiative – engaging in proactive behaviour and looks for opportunities
• Adaptable – responding effectively to changes in situations or information; ability to influence others and build consensus using strong written and verbal communication and presentation skills
• Strong analytical skills to resolve problems and look for solutions; solid conflict resolution skills
• Developing financial analytical skills including cost control
• Basic ability to facilitate a collaborative working environment for customers and team members
• Basic Microsoft Outlook, Project, Excel, Word and PowerPoint skills
• Basic knowledge and understanding of IT networking principles
Education Requirements
• English and Maths
• Engineering / Electrical
• SMSTS
Experience Requirements
• Minimum of two years of previous, relevant engineering, field service or supervision experience preferred
• Experience in one or more of the following industries preferred: Electronic, Fire Alarm & Life Safety and / or Building Automation
• Previous project supervisory experience preferred
Certifications & Licenses
• Project Management Institute (PMI) certification preferred
• Industry-specific certifications and / or licenses required
• Must have valid driver's license with a clean driving record
Protective Clothing Required
The position may require Personal Protective Equipment (PPE) use such as safety glasses, steel-toed shoes or work boots, etc.
Physical Demands
While performing the duties of this job, the colleague is frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls. On occasion, the colleague may be required to climb and work in high places, stoop, bend or reach above the shoulders. Position may also require work in confined spaces and exposure to different types of outdoor weather conditions. Risk of electrical shock and / or general hazards found in a construction environment are present.
The colleague must occasionally lift, push, or pull up to 25 pounds and occasionally lift, push or pull up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, colour vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment
The position is an office-based position with regular visits to work sites in the field. The colleague performs some work-related travel.
The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.
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